Vitello's Cleaning Service

Vacaville, CA

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About this pro

How does your service stand out?

We offer customized cleaning solutions for your home, office, or business. Every location is different and requires specialized and tailor made cleaning solutions. We want you to receive the highest service quality you come to expect from a cleaning service.

What do you enjoy about the work you do?

I enjoy the smile on our clients' faces when they see their clean home.

Location

Vacaville, CA 95688

Background check

Complete

Years in business

9

Number of employees

2

Times hired on Thumbtack

33

Reviews

19 Reviews
  • Michele L. Dec 24, 2016
    House Cleaning
    Verified Review
    Great Housekeeper
    Micaela is friendly, efficient, and very thorough.
  • Elizabeth C. Sep 8, 2016
    Office Cleaning (Recurring)
    Verified Review
    Excellent service
    Vitello's cleaning service was very professional and they did an excellent job at cleaning our office. They did a thorough job.
  • Deborah R. Aug 9, 2016
    House Cleaning
    Verified Review
    Micaela is very pleasant and easy to talk to. We had our first cleaning today and I was pleased. Thanks, Micaela.
  • Kurt M. Jul 21, 2016
    House Cleaning
    Verified Review
    They were prompt,efficient, and did a very good job.
  • Daniel S. Jul 14, 2016
    Office Cleaning (One Time)
    Verified Review
    Did fantastic work. Professional and courteous.
  • Joel W. Jul 2, 2016
    House Cleaning
    Verified Review
  • Laura S. Jan 26, 2016
    House Cleaning (One Time)
    Verified Review
    I just can't recommend your company enough!! Your promptness, professionalism and attention to detail was outstanding. I kept texting my friends pictures of my stove LOL! Rosa is definitely a huge asset to your company. Thank you again and see you again!
  • Elizabeth B. Nov 25, 2015
    House Cleaning (One Time)
    Verified Review
    We were very happy with the results! Polite staff and good work-- would definitely recommend.
  • Rebecca N. Nov 20, 2015
    House Cleaning (One Time)
    Verified Review
    Great job! Friendly, efficient, reasonable price. I would hire them again.
  • Joseph S. Nov 9, 2015
    House Cleaning (One Time)
    Verified Review
  • Norma B. Sep 9, 2015
    House Cleaning
    Verified Review
    The service does a great job,I am very pleased.Micaela and her help are always very eager to please and are very polite and cheerful. I would gladly recommend them.
  • Jesus P. Aug 20, 2015
    House Cleaning
    Verified Review
    I am very pleased with the work Vitello's Cleaning Service has done at my dad's house. It's only fair I give them a 5 start rating for their excellent work. I highly recommend them.
  • Stephen R. Jul 31, 2015
    House Cleaning
    Verified Review
    Did not complete the job/No show.
  • Dana V. Jul 10, 2015
    House Cleaning (One Time)
    Verified Review
  • Richard E. May 18, 2015
    House Cleaning
    Verified Review
  • Joan C. Apr 20, 2015
    House Cleaning
    Verified Review
    Micaela is professional and friendly. She is knowledgeable about cleaning houses efficiently. Micaela always answered any of my questions and had great follow-through. In addition, she is a good communicator. The cleaners worked on a deep cleaning project of the kitchen for 3 hours. They did an exceptional job. So glad to have found Vitello's cleaning service and will be using them frequently.
  • Ray M. Apr 10, 2015
    House Cleaning
    Verified Review
    Micaela and her team arrived early and did a great job of cleaning my house from top to bottom! She made sure that I inspected her work and she was willing to fix anything that they might have missed. Over all a great job!
  • Angela F. Mar 30, 2015
    House Cleaning
    Verified Review
    Micaela came over for a general cleaning. Floors, kitchen, office, bathroom and 2 bedrooms. She and two other employees started cleaning around 1:15 and told me they were finished by 2:30. A 3 hour cleaning is their minimum. The sink in the kitchen was left with debri, the bathroom toilet was left with debri, the floors were poorly swept, the rugs poorly vacuumed, the garbage in the office was not dumped, some shelves were dusted others were completely forgotten. Overall it was a very poorly executed service.
    Micaela A. Mar 31, 2015

    Angela! Thank you for your business and for your feedback. I apologize that you feel things were missed. We did ask that you look around while we were there. At the time you seemed pleased. I also looked around, however I apologize if I missed things. We do have a 3 labor hour mininum so with 3 people 3 labor hours would be 1 hour. I did take a break and therefore we left at 2:30 instead of 1:15 to make up for my break. We swept and vacuumed. We used your vacuum because in the walk through you stated you wanted yours. Which is perfectly fine. However it may not have worked well on the rugs. In the living room we did move a couple of things and swept under or behind. Again I do apologize if we missed some things. I wish you could have contacted me. I would have been more then happy to come back out and re clean at no extra cost. If there is anything I can do to make this right please let me know. I'd be happy to offer you a cleaning at my cost. About $35-$40 Again we value your business.

  • Carolyn H. Feb 11, 2015
    House Cleaning
    Verified Review
    Great job! My house is sparkling!

Q&A

What is your typical process for working with a new customer?
We prefer to do a free in home or office estimate in order to give the most accurate quote.
Do you have a standard pricing system for your service? If so, please share the details here.
We price per job.
What types of customers have you worked with?
We clean for residential and commercial clients. We also serve property management companies and local real estate agents.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they are licensed and insured.