Luis, Patrick and the crew from Luxor Floors are some of the most professional people I've worked with on any home improvement project.
Our job was to replace ~1100 sq ft of hardwood floors, a staircase and install new baseboards due to a faucet failure and subsequent water damage.
Luis showed up on time to take measurements and discuss options.
Their proposal was the most itemized of all the bids we received, but not the most expensive. We appreciated this attention to detail, as there were no surprises as to what was included and what was not.
Once we signed the contract to start work the Luxor crew were very quick in removing the existing floors, baseboards and stairs (on the same day). They also provided a dehumidifier to ensure we did not have a mold problem. They were the only contractors that were willing to do this.
Once the existing floor was removed,
we discovered the sub floor was very uneven. Rather than just floor over it, Luxor floors went to great lengths to ensure it was level before putting our new floor down. This attention to detail and customer satisfaction is what sets Luxor apart from other contractors - they want to do the job well and ensure that you are happy with the finished product.
In addition to the kudos I've already given, I appreciated the following:
- the work crew always left the site clean at the end of the day and followed our HOA rules without a problem
- Patrick and Luis were always responsive to any questions we had about the materials or job in general
- no corners were cut when it came to quality
If you are looking for quotes for a flooring job be sure to include Luxor Floors in your selection, you won't be disappointed.