IRDSI LLC

Fresno, CA

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About this pro

How does your business stand out?

Honesty, integrity, ethical business practices. We won't ever sell you anything you don't need. Every repair is explained in plain language to your satisfaction.

What do you enjoy about the work you do?

Started as a hobby (1992) and turned into a full time business . More than twenty years and still going! I actually teach new customers how to do basic maintenance so they don't have to spend money on the "easy" things.

Location

Fresno, CA 93728

Website

Years in business

22

Number of employees

1

Times hired on Thumbtack

14

Reviews

5 Reviews
  • Ira B. Aug 8, 2017
    Computer Repair
    Verified Review
    great service many thanks
    Joseph M. Aug 9, 2017

    Your welcome. Any time...

  • Holly B. Aug 7, 2017
    PC Computer Repair
    Verified Review
    Great experience
    Joseph M. Aug 9, 2017

    Much appreciated, glad to have helped.

  • Melanie K. Nov 29, 2016
    Computer Repair
    Verified Review
    Awesome service!!!!!+
    Felt like I had known him for years. Great, honest service.
    Joseph M. Mar 4, 2017

    Some customers make it easy... Thanks!

  • Bill L. Dec 29, 2015
    Computer Repair
    Verified Review
    Joseph M. Dec 29, 2015

    Thanks for the 5 star review! Happy Holidays!

  • Samantha H. Dec 2, 2015
    Computer Repair
    Verified Review
    Very fast, personable and reasonably priced. Will definitely use again for any computer problems.
    Joseph M. Dec 15, 2015

    Thank you! Happy Holidays!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Diagnosis is always FREE! Flat fee for all computer repairs, parts are extra.
What is your typical process for working with a new customer?
When a customer arrives at the shop, we discuss what problem(s) they maybe having with their computer. We offer to diagnose the problem while they watch and can give input. Once we have determined the issue(s), we offer an opinion about repair and the cost.
What education and/or training do you have that relates to your work?
US Army trained electronics equipment repairman
How did you get started doing this type of work?
Started as a hobby, liked it, kept doing it, people found out... next thing you know, I had a full time business.
What types of customers have you worked with?
Virus/malware removal is the most common software repair made in the shop. Most repairs are completed within 24 hours, some repairs can be done while you wait.
Describe a recent project you are fond of. How long did it take?
TV repair, it was outside my comfort zone. However I diagnosed the problem, ordered the repair part, put it in and the TV now works flawlessly.
What advice would you give a customer looking to hire a provider in your area of work?
Ask for references, and certifications.
What questions should customers think through before talking to professionals about their project?
Is the cost of repair more than the value of their computer?