FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are very straight forward. For our expertise, we actually don't have discounts. Our work is 100% handcrafted and labor intense.
- What is your typical process for working with a new customer?
Step 1: A phone call or video call to understand customer goals. Step 2: We take our notes and discuss it internally with the team to evaluate the project size. Step 3: We send them a quote. Step 4: If the customer agrees, we give a timeline with phases and dates to complete the project. Step 5: We review it, make changes, and deliver.
- What education and/or training do you have that relates to your work?
Yes, I keep updating my profession, reading, studying and more.