LGO’s work has yet to be finished or re-done. I paid LGO a total of $4,076.95, out of which $3,700 was for labor. I counted the hours on site (my home), and calculated that I paid roughly $264 per hour for approximately 14 hours on site (my home). That’s very far from $59/hour indicated by LGO in their stated fee on Thumbtack. I hired LGO to do several repairs/installations that fit with “handyman work,” which were done July 16 –19 at our home. I notified the owner on July 29 of items that needed to be completed or re-done by the crew, and I also described issues that could have caused harm. On August 9, the owner and I came to an agreement about next steps, but it is now August 19, I have not been contacted by the crew to complete or re-do the work.
I share my unsatisfactory experience to be fair both to professionals who give excellent service and also to customers who seek quality work at the stated price. I usually give as positive a review as I can, but I can’t this time, despite my liking the owner and crew, I support independent business, and some of LGO’s work was good enough.