About this pro
Still working on it.Jul 2, 2017
Our toilet was clogged with a pair of eyeglasses flushed with the toilet water. The platinum serviceman was able to get it out. Now, we don't have any problem. Thanks also for being professional and on time.Sep 17, 2016Verified
Platinum responded right away with a reasonable estimate, was available to perform the plumbing work the following day, and was thorough in the completion. Small misunderstanding on the time we agreed to but all worked out in the end. Will definitely use them again. Sev was great.Sep 10, 2016Verified
Joel was awesome and very knowledgeable. About so much beyond the plumbing.job I hired him for. Very happy with my install:)Sep 8, 2016Verified
Joel and his crew were quick to start (the day after I gave the ok) and finished the job pretty fast. I'm happy to have an efficient working system in place. I would hire him again for other household repair work.Aug 25, 2016Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?Most of my pricing comes from standard pricing system. Having been in this business for over 20 years I've developed a system of standard pricing for the most common of jobs.
- What is your typical process for working with a new customer?We pride ourselves in not only providing great service, but providing a great experience. From the start we want our clients to trust that we have thier best interest in hand. And if we could do that. We did our job!
- What education and/or training do you have that relates to your work?Coming from a big family of 10 siblings, of which 6 are teachers, I've had the drive to be well educated in my profession. Having earned my associates degree at Santa Barbara City College. I started working for contractors to pay my way through school, but soon fell In love working with people, and making thier American Dream of making thier home thier own. And it was this that made me switch to studying all aspects of the construction industry.