"Monday when the granite warehouse opened we found they did not have my granite in stock, he found a source that had the item in stock and agreed to drive all the way to Fresno to pick it up and said he could still begin the install on Tuesday.
I had to front the cost of the granite pieces which I was fine with me since i uh understood that he had to drive a 4 hour round trip to get them and didnt want to go all that way just to find out that I had changed my mind.
I gave the contractor my credit card over the phone and he used his phone app to charge me for the materials. I felt very comfortable with his professionalism and secure in the transaction.
He showed up on Tuesday afternoon so that he could work around the other contractors I had on the job and came back the next evening to finish up for the same reason.
Not only did he do a wonderful job, but he went above and beyond to ensure that I got the granite bathroom vanities that I wanted without impacting the other remodeling I was doing concurrently, even though it meant long nights for him and hours driving back and forth between Gilroy, Fresno, and Antioch.
He provided superior responsiveness and amazing customer service. I was so happy with him my aunt wants to know if he will install granite in her house in Fresno!"