I was moving out of my condo and hired Steve to shampoo carpet in two rooms. Steve was quick to submit a bid and it was very reasonable. Then, my housekeeper had to bail out on my move-out cleaning due to a scheduling conflict. I sent a text to Steve to see if he knew of anyone and he called a friend with a cleaning business. Unfortunately, there was a mixup on the time, so Steve generously helped me do some cleaning before cleaning the carpet. Awesome!