FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is set in a price guide and priced for affordable projects. The bigger the project the better the deal (ask about add on pricing). We offer senior and veteran discounts for all projects big and small.
- What is your typical process for working with a new customer?
Upon arrival at a customers home our technician make it a point to follow Covid protocol and wear a mask. When entering the home we also put on plastic shoe bees. We follow the customer listening to their concerns to identify their needs. After an inspection we explain the issues and offer a minimal of three repair options. We work from a price guide and make sure to offer all the discounts available.
- What education and/or training do you have that relates to your work?
Collectively we have over 20 years experience working in the field of plumbing. I am C36 Plumbing Contractor Licensed with the CSLB (Contractors State License Board). We maintain full insurance (Workers Compensation) throughout the contract and are up to date on our bonding insurance liability insurance. We also maintain Covid Safety Protocols.