FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge $100 an hour for aquatic services. We have a 1 hour minimum and $25 for each quarter hour thereafter.
- What is your typical process for working with a new customer?
We ask that you call our offices and let us know you are in need of aquatic services. We will set you up in our system as a new customer, and assign you a aquatic professional who services in your area. From there we will set up regular service intervals and a plan to make any necessary adjustments to your aquatic system.
- What education and/or training do you have that relates to your work?
Most of our staff either has had or still does maintain personal water features of their own. Some have them have worked in import or warehouse facilities or pet stores where aquatic animal husbandry is at the center of focus.