ISITZEN remote/onsite support

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Introduction: Mac focused. Apple Certified Support Professional. Apple Certified Technical Coordinator. Clarifications: ISITZEN diagnos-is Remote Support requires computer to be able to turn on and get on the internet. ISITZEN does not repair broken or cracked screens, or devices with water damage. ISITZEN On-site Support service area is primarily in the Pasadena, California region and extends to parts of San Bernadino, Los Angeles, and Orange counties.

Overview

Hired 9 times

Background checked

1 employee

11 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Stripe, and Zelle.

Featured Projects

4 photos

Reviews

Customers rated this pro highly for responsiveness, value, and work quality.

Exceptional 5.0

6 reviews

5

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Read reviews that mention:

Ronna J.

Jan 13, 2021

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Hired on Thumbtack

It was my good fortune to have had the luck of selecting ISITZEN remote/on-site support. Robert Sanders was the computer specialist assigned to me. Working remotely, he was able to clear the problems with my computer that had been plaguing me for over a year. Furthermore, he contacted me the following week to make sure my computer had been cured, which it had. I hope to continue working with ISITIZEN and Mr. Sanders in the future. RJurow,MD

Details: Mac (Apple) • Desktop • Slow computer performance • My home, venue, etc.

Computer Repair

Misty O.

Jul 24, 2019

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Hired on Thumbtack

I enjoyed my experience. He clearly outlined what his services were and what other things could be added to or done afterward. He performed a diagnostic test on my laptop. He was very quick and responsive. He outlined a plan for future service & repair. I would recommend him for your computer needs.

Details: Mac (Apple) • Laptop • Slow computer performance • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

LaKeisha H.

May 6, 2020

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Hired on Thumbtack

Very responsive on first contact. Was open to both emails and texting to ensure I could relay all related information/screen prints/ errors, etc to get the big picture. Remoted to my machine and made changes that have helped me monitor processes and alleviate further issues, including not having to purchase a brand new machine. Great service !

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Nathan I.

Apr 13, 2018

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Hired on Thumbtack

Excellent service, fair price and extremely knowledgeable.

Details: Personal (Home)

Router Setup and Installation Services

Gary R.

Apr 28, 2020

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Hired on Thumbtack

good work

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair

Credentials

Background Check

R. Sanders

FAQs

What education and/or training do you have that relates to your work?
Mechanical Engineering educational background. Over 20 years as Systems Engineer at an Apple Authorized dealer with the assorted product and professional certifications from Apple and assorted vendors and areas of focus.
What types of customers have you worked with?
Consumer, small to midsize business, K-12 schools, enterprise. Professional offices and homes. From the technologically challenged to the technologically sophisticated.

ISITZEN remote/onsite support

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