FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am 100% transparent about pricing. I make every effort to provide an estimate that is accurate, and covers all costs. Provided that the scope of work doesn't become extended once the project begins, my estimate reflects the full cost.
- What is your typical process for working with a new customer?
I like to make very sure that we agree completely on the scope and requirements of your project before we begin. We will discuss your needs, and from there determine what work will be done. Before I begin work, I will send you a written breakdown of all the work that needs to be done. Once we agree, I'm off to the races.
- What education and/or training do you have that relates to your work?
I was a freelance Web designer / developer from 2003 through 2013, and in the time since then I have been the primary Web developer for a small startup in Palo Alto, CA, right in the middle of Silicon Valley. Along the way I have also built numerous side projects, personal sites, and more. I have seen it all.