It’s free with no obligation to hire
Hired 68 times
16 years in business
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Backed out of their proposed quote when I started asking about how many cleaners they would send out to a 4 bedroom house.Apr 28, 2018VerifiedImmaculate Janitorial Company's reply
The customer was demanding 4 cleaners for 4 hours. I stated that was not included in the quote of $160. The customer stated that if I attempted to change the quote price that he would leave a negative review. We are an honest and dedicated to quality service. We never backed out and we’re still very committed to doing the job. 16 hours of man labor for $160 is not just feasible. Unfortunately the customer was not understanding of this. We did not back out though. We just simply wanted to do fair business is all.
Arrange for move out cleaning service for june 24.. The day came and the company did not show up. That put us on the spot to find somebody to clean on the last mintue.. I want to believe something happen.. I called got a disconnect tone on the phone. IT WAS THE WORST EXPERIENCE.. It was unprofessional not to respond or to even followup.. smh..Jun 29, 2015VerifiedImmaculate Janitorial Company's reply
The cleaning day was moved several times by the customer. They were notified before hand that by doing so if we are booked the day they preferred the following month we would not be able to help because we could not schedule them in for cleaning, clearing our schedules and then being told second to reschedule anymore. By a stroke of bad luck this is exactly what happened and the number we were originally given was not answered the entire time. Something of this nature has never happened before with our company but this customer's schedule was impossible to cater to.
The workers at immaculate janitorial cleaned and brought my property back to life in short notice,I understood it would be a difficult task to find a company that would complete the job in such a small window of time but I decided to go with immaculate and I'm very happy I did. Very professional in demeanor and quality cleaning at its best. Would recommend 10/10.Apr 28, 2018
The services provided were exceptional. Always on time and the cleaning was truly immaculate. If you’re looking for reliability and quality of your cleaning services this is one I highly recommend. Matt LondonMar 28, 2018
Prompt attention to request. Excellent Communication.Jul 24, 2018Verified