FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Note: Due to our daily workload, appointments made need to be cancelled no later than 24 hours prior to the appointment time. Otherwise in most cases there may be a $50 cancellation or $50 trip fee.
- What education and/or training do you have that relates to your work?
I belong to different agencies that I will join in their forums. I helped solve many questions on-line. I will collaborate with fellow Technicians. And if I do not know the answer, I will research for it. I attend Conventions on the "latest and greatest". Read Trade periodicals, and consult with other Techs.
- How did you get started doing this type of work?
I like to research and problematic repair.How and why principals of functioning. Tear-down and re-assemble. In the past would arrive at a work-site that previous Technician would have an "issue" disassembled, and would not respond back to finish the job. I would ask the client what the original problem. Then after quote given on cost of reassemble of equipment if not able to duplicate problem in present state. I am up-front with this and I will need consent before performing tasks. Lot of techs do not consider the "simple " cause of a problem, I like to keep my clients well informed.