- What should the customer know about your pricing (e.g., discounts, fees)?
I've created a unique pricing scale to accommodate people in diverse circumstances: Pay what you can generously afford and what you value the service, with a baseline of $70/hour. This is different from a set price and an expected tip, because my clients set their price. Please pay by cash or check. All new clients get a $10 discount off the baseline (so $60/hr), which remains as long as you schedule within a month of the previous session. Frequency helps maintain the benefits of massage. To say thanks for referring me to others, you get 15 minutes free for each new referral who schedules. This can be an extra 15 minutes added on, or take $15 off the baseline price of your next session.
- What is your typical process for working with a new customer?
I have a one-page health history and contact information intake sheet to fill out while I set up. Plan about 15 minutes each to set up and take down in addition to the massage time. My goals are to listen well to my client's needs, establish trust and positive rapport, set specific wellness goals around massage. I want to leave my very satisfied client with a plan to continue progressing for the future.
- What education and/or training do you have that relates to your work?
In 2010 I graduated from International Professional School of Bodywork's Holistic Health Practitioner program in San Diego with 1025 hours, twice the minimum required for California massage therapists. My specialization is Relational Somatics, trained with Diana Panara. After graduation I completed a few hundred more hours, and every year I complete more to satisfy my continuing education requirements for NCBTMB, the National Certification Board for Therapeutic Massage & Bodywork. I also regularly read my professional magazine and research modalities and conditions online so I stay up-to-date in my work. If I know that someone is presenting with a condition I'm less familiar with, I will read up on it so I'm better prepared, as well as asking questions of the client so I hear first-hand what it's like from his or her perspective.