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Business / Consumer Tech Support
Business / Consumer Tech Support

Business / Consumer Tech Support

Offers remote services
Offers remote services
$100
estimated cost


Select a service
Zip code
Computer issue

Responds in about 1 hour

Introduction: I've been troubleshooting and fixing Win7, Win 8 and Win 10 corporate desktops and laptops for more than 10 years. Issues I have dealt with: • Slow or freezing machine; startup issues • BSOD or blue screen • Windows error ( configuration, updates, new app installs) • Undocumented windows errors and issues Other services offered: • Custom setup (printing, networking, file management, VPN, Wi-Fi) • Task automation (word, excel, email) My goal for every job is not just fixing your problems but to ensure you become a satisfied repeat customer.
Overview

Hired 4 times

Serves Hercules, CA

Background checked

1 employee

11 years in business

Payment methods

Cash, Check, PayPal, Venmo, Zelle

Social media

Facebook, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

8 photos

  • Wifi Network

    Computer Repair

  • Hard Drive, Memory and Win10 upgrade

    Computer Repair

  • Windows 7-8 upgrade to Win 10 Home visit

    Computer Repair

Specialties
Computer issue

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Computer type

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

7 reviews

5
86%
4
14%
3
0%
2
0%
1
0%

Read reviews that mention:


Dave K.

Computer Repair

Noel is really a competent knowledgeble tech support pro. And even though the job took longer ten estimated he stuck to his original quote. I had 2 other people work on my lap top problem to no avail. He solved it!
Mar 14, 2021
·
Verified
Larissa B.

Network Support Services

Noelle is AWESOME! He is detail oriented and honest. He's good at what he does. Definitely choose him you won't regret it!!!
Feb 2, 2021
·
Verified
Darrell r.

I have known Noel for a few years now. He is very Knowledgeable and Professional. Whenever I ask for help he is right there to investigate issue and resolve the problem. I had a task to accomplish every month that required me to check to ensure antivirus on all computer at our site was running and up to date and current. Noel wrote a program to go out and check each computer for status of the antivirus and send me a report to my e-mail. That was a great program. if you have a computer issue he is the person to fix it. Thank you Darrell Reynolds Manager System Operations
Dec 12, 2020
Wanda M.

Noel has done upgrades and software installations for my computer as well as solving computer issues. He also helped me set up my new printer accurately and quickly. He is very knowledgeable and a pleasure to work with.
Dec 10, 2020
Roberto F.

Computer Repair

I am very happy with his work - lots of knowledge and explanation- I HIGHLY RECOMMEND HIM
Mar 26, 2021
·
Verified
Credentials
Background Check

Noel Temena

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    My goal is to get satisfied repeat customers, so any 1st time customers I offer 15% discount from my published rate.

  • What is your typical process for working with a new customer?

    I start with asking them to describe their circumstances that led to their technical issues. Then follow it up with more inquiries to properly isolate and identify the cause of the problem. This way customer down time is minimal. For technical/computer lessons, I ask customers what they want to achieve or ultimate goal at the end of the lessons. Then I'll inform them specific tasks or milestone working towards their end goal.

  • What education and/or training do you have that relates to your work?

    A.S Computer Science, CCNA, MCSA, Six Sigma, ITIL, Data Analytics, RPA, Task automation

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