This is a reference letter for Michael Ngo. Its done in appreciation for all the beautiful work at our home. Michael remodeled all 3 full baths in our house, including all the electrical and plumbing work. I asked him to remove all 3 old full baths and rebuild all 3 as brand new. Unlike other contractors I had experience with before, Michael is one step ahead. He has strong attention to details and an uncanny eye for style/color coordination/design/functionality and has superior workmanship.
I bought my house around 15 years ago and had remodeled my bathrooms once after we bought the house (before we met Michael). The previous contractor did a horrible job and I hated my bathrooms for many years and decided to remodel them again few years ago. I came to know Michael and asked him to remodel one full bath downstairs first just to see how it goes. I told him that I wanted a more traditional look that is suitable for both male and female taste. The result was fantastic and I loved it! Michael took the time to check out the various stones and cabinet designs and when he decided that he formed the right picture in his mind with the various styles, he took me to choose the stone, the cabinet, the faucets, etc. I would pick out of his recommended choices. But sometimes I would look at something else and asked him why he didnt recommend those other ones and he would tell me why he didnt think that they were suitable and after hearing his analysis, I would always go back to the ones he recommended. And I couldnt really picture exactly how everything would finally come together, but he will always reassure me his usual phrase Dont worry, it will look beautiful. I can assure you I am extremely picky. And sure enough, every time the final result looks beautiful.
After I remodeled my downstairs guest suite full bath, I couldnt wait to let Michael remodel both baths upstairs. I told him I wanted a contemporary look for the full bath for my sons room. And I wanted a classic and romantic look for my full bath. Both of which came out beautiful and I love using all my bathrooms now and I proudly showcase to all my friends and relatives when they come visit.
Michael did a lot of work for my master bath upstairs because I wanted a totally different layout because the old layout was not functional. I wanted more space for the shower and I wanted the toilet to be separated from the shower. He redesigned the space for me so now I have a much bigger shower and the same space looks a lot bigger than before and I asked him to put in a Jacuzzi tub as well. He also added mood lights with dimmer for romantic feel (he took me to pick out the wall lamps at the light décor store), recess lights, etc. He added power outlets in the toilet room (my husband specifically wanted outlet plugs right next to the toilet)! Installed vents for the toilet room and the shower room
All in all, Michael and Reliance Home Improvements crew did a great job remodeling my bathrooms and I love and enjoy the results every day and will sing Michaels praises to everyone
I highly recommend Michael and his crew if you are looking to remodel your kitchen or bathroom