It’s free with no obligation to hire
Hired 291 times
25 years in business
Apple Pay, Cash, Check, Credit card, Venmo, Zelle
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
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Hired to install appliances, lights and a ceiling fan. Had to hire other contractors to redo most of work. Ended up with thousands in damage to kitchen due to water line to fridge having been taped to appliance (pic below) rather than installed correctly. It failed and flooded the newly remodeled kitchen.Sep 23, 2018VerifiedLGO Handyman's reply
I think you selected the wrong pro. We came and cleaned up a job that you fired someone on and we did garage lights outside on your garage. Please contact us so we can clear up the confusion.
Rob did absolutely professional works at my home, to assemble an outdoor Santa with prompt and quality of works. Both my wife and I started to use right away after installation, I highly recommend anyone who needs a similar jobs, and enjoy the products and service he and his crews provided for years to come. Thanks again Rob and his team, looking forward to my next project in the near futureMar 24, 2020VerifiedLGO Handyman's reply
Thank you Hames happy to help and look forward to starting your other project.
Rob provides great customer service, unfortunately he was not able to make the appointment due to the previous job taking more time. Nonetheless, Rob was attentive and kept me posted. We rescheduled, however Rob was actually able to help me troubleshoot a ceiling fan installation over the phone. I was having an issue with a dimming switch and successfully completed the job I would definitely recommend Rob to anyone and going to have him do a privacy topper fence job in the near future.Aug 1, 2020Verified
LGO sent over Brad Petersen who who did a great job. He really listen to what I wanted and changed even for a simple AC install. He was very professional. Plus Rob Owens the boss talked to me the night before going through everything He was very kind. I am 64 and not used to hiring handyman. But they really made me feel comfortable and did a great job and went above and beyond the call of duty. Thank you so much. Grandma CindyJul 29, 2020Verified
Perfectly, cleanly and economically done. I needed a glass shower door installation at a short notice in my new home. I was pleased with the professional installation at reasonable price. Thank you.Jul 22, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our usual fees are 75 for a service call which will cover most small quick projects. If not then the 75 dollars will be applied towards the job. We work rather fast and feel bidding the work is of greater benefit to the customer as people who charge an hourly rate take longer than usual to complete the job or task. Bidding the work assures you that the project or task will not be stretched out to gain more money from the customer.
- What is your typical process for working with a new customer?Initially, we will contact the client who will provide a description of the project to be completed, during which more precise details (time frame and budget) will be discussed. An appointment time will be set-up with the client to perform the work. A phone call or text to confirm appointment time will occur usually the day before or the morning of the scheduled task or project. Once the project is completed to satisfaction we will accept payment. A standard 30 day warranty of the work is typically applied to all tasks and projects, this is to ensure client satifaction and continued confidence in our workmanship. We then await a happy review.
- What education and/or training do you have that relates to your work?Our company has been in the home service industry for over 30 years. Our team includes professionals that are certified in electrical and plumbing, making us qualified to complete repair, service and improvement projects. Being in the home service industry for over 30 years, we feel we have the hands on experience necessary to complete a project exceptionally. Having certification in electrical and plumbing is an added bonus.