Hired 29 times
12 years in business
(Pacific Time Zone)
8:00 a.m. to 7:00 p.m.
Suspected virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive
PC or Mac
I had a major hard drive failure, which prevented me from recovering all my data from it. Upon posting my request for help, I was contacted by Simon Partridge who diagnosed the problem, and found that not only was the hard drive dying, but the data was corrupt as well. Simon handled my case with utmost professionalism and did everything it took to get the job done right. Simon also provided excellent communication to me in regards of the progress of the recovery. In the end, Simon successfully recovered all the data from my hard drive. All my files were recovered, and I was able to resume where I have left off. I highly recommend Simon for any data recovery services. He will do whatever it takes to get the job done right for you!Jun 3, 2015VerifiedSerraTECH, LLC's reply
Erich, we are glad you had a great experience. Thank you so much!
Very professional, let's you know everything you need to know before you leave. He answered all questions I had before I even asked them. Caesar is awesome! Highly recommended!Oct 30, 2014Verified
Great customer service and communication skills! I had problems that another Tech could not solve. Cesar came in gave me a quote and timeline. Was professional and figure it out quickly.Job was was done fast and he was very reasonable in price.Thanks!Will hire again and have been referring him to everyone!Oct 24, 2014Verified
Cesar at SerraTECH has been excellent, in fact we just contracted him to do our regular service as well as migrate some of our processes to a new serve and to the cloud. I can not be happier, I feel I finally have a company who understands being a good steward of their clients resources.Jun 4, 2014Verified
Luz G.Jan 12, 2014Verified
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- What should the customer know about your pricing (e.g., discounts, fees)?We offer FIXED and HOURLY rates depending on the job. We are very accurate in our quotes when charging by the hour. Contact us directly for more details.
- What education and/or training do you have that relates to your work?We are Microsoft Certified Techs. We stay on top of the newest innovations in technology.
- How did you get started doing this type of work?Our founder started with electronics and circuit board design at a very young age. A profound interest for anything electronic was evident. As time went by and he discovered the Personal Computer, everything changed. A new and greater passion was born.