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Hired 5 times
11 years in business
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I wish this app would let me choose all 5 traits because DDCleaners has been amazing. Best cleaning service I have ever had work inside my home. Meghan is absolutely fantastic and very sweet. She is not only attentive to your needs and requests, but also very reasonable to your budget. She is an absolute delight to talk too and just fantastic. I got lucky on finding DDCleaners, I was searching for this sort of service on Thumbtake a few months ago and had 0 luck, but I am happy I waited. Thank you so much Meghan for all of your help, you're sweet.Apr 16, 2020Verified
Punctual, here right on time. Very professional and personable, went above and beyond. They went the extra mile to make things perfect. Amazing work. We will be lifelong customers. Thank you foe accommodating us on very short notice and making things perfect.Jun 21, 2020VerifiedDdCleaners's reply
Thank you so much Cindy . It was our pleasure to provide you the service that you have desired . Our daily basis goal is our client's satisfaction and we are flattered with all your complements . Looking forward to continuing our business with you and your family . Thank you again
False advertising.Apr 16, 2020VerifiedDdCleaners's reply
Thanks for your review and we are sorry if we were not able to provide the service that you have requested . Hope you find a right company !
Home OrganizingFeb 27, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing for the first time cleaning is hrly based which means $35 per person per hr for any projects . We provide all the supplies and equipments. We also have organically products and just green products . After the first time cleaning we will offer the flat rate with fix schedule and same crew .
- What is your typical process for working with a new customer?We usually offer the customer our first time cleaning which is more personal introductions . We explain to our clients that’s very important for them to present and show the cleaners around and let them know what they expect every time they come .
- What education and/or training do you have that relates to your work?We train our cleaners practically by doing the job next to them and check every steps they take to ensure they follow our directions . Most of them they do what they like or think is right to do and they won’t stay with us in this case if they r not approachable or fast learners . We are extremely detail oriented and we see things from our customers side .