Consider It Done!

Fullerton, CA

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About this pro

How does your service stand out?

Consider It Done! gives you back your time at a cost that's hard to beat. We are stress erasers! Why hire a company like ours instead of a full time personal assistant (employee)? We have $2million in liability insurance and are bonded. We've been in business for 12 years, and have proven to be experienced and reliable. No need to pay Workman's comp. or provide employee benefits to us, we work as an IC. We have access to and great relationships with dozens of resources that one personal assistant could never have. You use us how and when you need us only; you determine the hours and tasks needed. Also, if your employee gets ill, gets tired of being a personal assistant, goes on vacation or has an emergency you are in a bind. With Consider It Done! at your service there is no interruption of service, as we have over 2 dozen trained and reliable errand runners, organizers, pet sitters and personal assistants in OC and LA. "Your busy-ness is our business!" Sherri Durbin, Owner & Founder Consider It Done! The premier Organizing/Shopping/Errands/Concierge Company Servicing all of So. Calif. since 2004 Winner My Fox LA Hotlist Concierge Company of the Year

What do you enjoy about the work you do?

We form wonderful relationships with our clients. We make a real difference in lowering stress levels in busy people's lives. We simply love what we do in helping time starved individuals feel more balanced and productive. Whether we're organizing an overstuffed closet or taking a dog to the vet, shopping at Costco or getting your filing in order, taking your car to be serviced or cleaning out your garage, we give you our all. We are fast and efficient and will never waste your valuable time. "Your busy-ness is our business!" Sherri Durbin, Owner & Founder Consider It Done! The premier Organizing/Shopping/Errands/Concierge Company Servicing all of So. Calif. since 2004 Winner My Fox LA Hotlist Concierge Company of the Year
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Location

Fullerton, CA 92833

Years in business

12

Times hired on Thumbtack

7

Reviews

11 Reviews
  • Lorie G. Aug 14, 2016
    I have worked with Consider it Done! more than once, and I can honestly say that The assistance was well worth it! Sherri was wonderful to work with, and was responsive to my needs. I have already personally recommended her to folks I know, and they, too, were very happy to have worked with her! I am looking forward to continuing to work with Sherri as I continue to work on purging so much excess out of my space, and then reorganizing everything! Thank you, Sherri!
  • Joyce G. Jul 29, 2016
    Packing and Unpacking
    Verified Review
    I hired Sherri to pack boxes for my upcoming move. She pulled everything out of my cupboard, spread it across the kitchen floor and then started packing. I showed her where she could stack boxes and she said that she had a back injury and couldnt stack boxes. I hired her because I am partially disabled and I can't easily do it either. She has a max time limit so as soon as it was up in paid her and was then left with moving boxes and hiring someone else to clean up the kitchen. She packed three boxes if dishes in 2 hours. She may be great at her other services but I would not hire her for anything that requires strength or speed.
    Replied to Joyce G. - Jul 29, 2016

    Hello Joyce, thank you for your feedback. I do apologize that you were not completely satisfied with my service. I take pride in my work and as a professional organizer I have assisted many, many local OC and LA people with packing, unpacking and moving. I will not go into the specifics here of the extreme condition of your home when I arrived, because I am a professional. Suffice it to say I could not get to the dishes until I did major cleaning and sorting. I then packed 5, not 3 boxes. I took you at your word that you were satisfied with the service and when you stated that you only wanted your fragile items packed, which I did complete. I came to assist you at a discounted rate on a Sunday, and a 65 mile round trip. Please note, as clearly stated in our correspondence, I had a minimum of 2 hours, not a maximum, and could have stayed longer. At 2 hours you stated you were ready to "call it a day." I do appreciate your feedback on how I can improve. Thanks again for hiring me.

  • Harriet G. Jul 1, 2015
    I need a lot of help around my house, and this service is reliable and helps me out immensely.
  • Lorie G. Aug 14, 2016
    I have worked with Consider it Done! more than once, and I can honestly say that The assistance was well worth it! Sherri was wonderful to work with, and was responsive to my needs. I have already personally recommended her to folks I know, and they, too, were very happy to have worked with her! I am looking forward to continuing to work with Sherri as I continue to work on purging so much excess out of my space, and then reorganizing everything! Thank you, Sherri!
  • Joyce G. Jul 29, 2016
    Packing and Unpacking
    Verified Review
    I hired Sherri to pack boxes for my upcoming move. She pulled everything out of my cupboard, spread it across the kitchen floor and then started packing. I showed her where she could stack boxes and she said that she had a back injury and couldnt stack boxes. I hired her because I am partially disabled and I can't easily do it either. She has a max time limit so as soon as it was up in paid her and was then left with moving boxes and hiring someone else to clean up the kitchen. She packed three boxes if dishes in 2 hours. She may be great at her other services but I would not hire her for anything that requires strength or speed.
    Replied to Joyce G. - Jul 29, 2016

    Hello Joyce, thank you for your feedback. I do apologize that you were not completely satisfied with my service. I take pride in my work and as a professional organizer I have assisted many, many local OC and LA people with packing, unpacking and moving. I will not go into the specifics here of the extreme condition of your home when I arrived, because I am a professional. Suffice it to say I could not get to the dishes until I did major cleaning and sorting. I then packed 5, not 3 boxes. I took you at your word that you were satisfied with the service and when you stated that you only wanted your fragile items packed, which I did complete. I came to assist you at a discounted rate on a Sunday, and a 65 mile round trip. Please note, as clearly stated in our correspondence, I had a minimum of 2 hours, not a maximum, and could have stayed longer. At 2 hours you stated you were ready to "call it a day." I do appreciate your feedback on how I can improve. Thanks again for hiring me.

  • Harriet G. Jul 1, 2015
    I need a lot of help around my house, and this service is reliable and helps me out immensely.
  • Cindy W. Jun 17, 2015
    Sherri has been outstanding accommodating a dog sitter for me! I live in Garden Grove where it seems there is a lack of sitters in this area. Luckily Sherri has staff to cover this area! So far I've used her services 2-3 times and always been satisfied!
  • Olaf B. Dec 19, 2012
    Verified Review
    For out of the ordinary tasks & errands that need to be handled by a caring staff with attrntion to detail i cant think of any other company that does what THIS company does! It was like having my own team of personal assistants ready to help with out of the ordinary tasks & requests! I was working during crunch time at my company and I needed to be at 3 places at once, an hours drive (both ways) away from work, handling paperwork and settling bank/car dealer business for a car I just bought on a very tight deadline (paperwork had to be turned in before 5pm). Thankfully consider it done delivered all my paperwork to and from my bank & car dealership, & tied up all the lose ends with my car dealer & bank (on last minute notice). They did more than I expected and for an unbelievably good price. For those times when you need something done that is out of the ordinary, last minute and you absolutely cannot take a day off of work to do it, these are the people to call, oh and yes they came to my work to deliver my paperwork & keys. My experience has been that as long as you leave them clear instructions & are courteous and polite to their staff they go out of their way to try and make your life easier in ways few personal assistants or concierge services ever could, I would hire them again in a heartbeat!
  • Janet W. Dec 19, 2012
    Professional, polite, uses common sense.
  • Marla C. Dec 18, 2012
    Hi, Consider it Done has been cleaning my home for over 4 years. The company is very professional, reliable and accomodating.
  • Kathi K. Dec 18, 2012
    I've been working with Sherri Durbin and Consider It Done for over 10 years. She is diligent, hard-working and customer-centric. Her integrity is unmatched and the prices are right in line. Trust your housecleaning and errand running to Sherri and Consider It Done! You'll thank me later.
  • Rebecca B. Dec 5, 2012
    Sherri is great to work with. Prompt, reliable and professional. I am a business owner with very little extra time so I need her service regularly. I highly recommend her and plan on using her services regularly.
  • Ben S. Jun 22, 2012
    House Cleaning (One Time)
    Verified Review
    Pros: Initially, both Sherri and the cleaning crew were cordial, prompt, and polite. The cleaning service was scheduled on short notice, and the cleaners arrived on time. Cons: The initial rate quoted was actually doubled, since only after I accepted the service on Thumbtack, did Sherri mention in passing that the $27 was PER cleaner PER hour, as opposed to the rate for the crew. Although this was a move-in cleaning, and I had expressed that I had a tight budget, the cleaners did not respond to my repeated requests to focus solely on disinfecting and sanitizing the kitchen and bathrooms. They vacuumed and mopped the floor multiple times (once at the beginning and once at the end), mopped the floor with dirty water, and spent an inordinate amount of time dusting the shutters. I had to stop them from cleaning my stove with a pumice stone. After the cleaning service, I contacted Sherri and explained that I was faced with paying for over four hours of cleaning service, much of which was unnecessary and unwanted cleaning. Sherri offered NO solutions; in fact, she insulted me with a warning that I "better pay her the full amount," and that "I would NOT want to stiff her." Her atrocious customer relations were further demonstrated when she continued to badger and harangue me repeated times for payment, even after I had provided proof of a generated check from Chase bank. Conclusion: If you're looking for an inefficient cleaning service that will waste your money, time, and patience, Consider It Done. But if you're on a budget, and value customer relations, I advise you to look elsewhere.
    Replied to Ben S. - Jun 22, 2012

    Unfortunately, even when blatant untruths such as the ones above are wantonly posted on the Internet, it may seem unfair that our reputation can be tarnished by one unhappy customer. However, no one ever promised that life is fair, and that also applies when you operate a service based business. I appreciate that Thumbtack allows reputable businesses such as mine to refute the occasional outlandish claims that may come up, as we work quite hard to deliver what we promise to our customers. Although these reviews may be important for our company in the sense of making room for improvement, they can still be damaging. Our goal is to maintain trust and deepen our relationship with our existing and potential clients. Sherri

  • Joan M. Oct 20, 2011
    Sherri Durbin and Consider It Done have provided the services we needed to make our vacation home in Southern California function smoothly for us. We needed a housekeeper, weekly home checks, an exterminator, and even a caterer. We are delighted!

Q&A

What is your typical process for working with a new customer?
We listen carefully to the needs of each individual. Then we formulate a specific plan for that individual client, making best use of the time spent and honoring their budget.
What education and/or training do you have that relates to your work?
I am a professional organizer, ran a successful local housecleaning business for 15 years and have a certification in event planning. I am currently in the process of becoming a California notary public.
Do you have a standard pricing system for your service? If so, please share the details here.
Generally speaking: Errands start at $35.00 per hour, Organizing starts at $49.00 per hour and pet and house sitting is charged by the day. We do offer various discounts, please ask!
How did you get started doing this type of work?
I saw a real need to offer time saving services to busy individuals in OC and LA.
What types of customers have you worked with?
Endless errands, professional organizing, gift & grocery shopping, pet sitting, event assistance, deliveries and moving assistance.
What advice would you give a customer looking to hire a provider in your area of work?
Seek a trusted professional who has been in the industry for years and will customize your service to your specific needs. Choose a professional who will LISTEN to you and assist you in particular circumstances. Do not base your decision on pricing alone, but rather on the quality and integrity of the service provided. Take the time to thoroughly check out customer references!
What questions should customers think through before talking to professionals about their project?
I wish they knew how much easier their life, how much precious time they could save, how much more balanced and productive they could feel by delegating their mundane chores and organizing to us.