Hired 97 times
42 years in business
Cash, Check, Credit card, Paypal
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Engrave 4000 whiskey Tasting glasses
Photos and Videos
I had a specialty item I wanted engraved and couldn’t find anyone willing to try it. Alden responded quickly with a response and quote. Communicated well the entire time, even sent back an example proof for my approval before doing the work. The price was more than fair, so much that I paid a little extra for the pleasant experience. Thanks againMay 3, 2020Verified
Alden Engraving is very professional and prompt about communicating! I highly recommend Alden Engraving.Nov 24, 2019Verified
I had two leather photo books that needed engraving and Alden Engraving was the only business I could find to work on leather. I needed them done quickly because they were bday gifts and they were shipped to me later than expected. Ted was EXTREMELY accommodating. Not only did he open his shop on Sunday, but he completed the rush job in about and a half. I drove from LA to San Diego in a day, but it was well worth the 4 hour drive. They look gorgeous!!! I have several more photo books that need engraving and I’ll be calling him soon!Feb 18, 2020Verified
Ted at Alden Engraving quickly responded to my request for a price quote!Feb 1, 2020VerifiedAlden Engraving's reply
Thanks Cynthia, Thanks for taking the time to review our responses & commitment to customer messages.
Even though I ended up finding an engraver locally, Ted responded immediately and stayed in touch with me. I would recommend his services if you need someone to do engraving. He was prepared to meet my needs completely.Mar 28, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Yes & no. Really depends on the article and what needs to be done. I do give quantity discounts based on time , text & # of items. I start with a basic price and then add to it based on what ever the customer wants.
- What is your typical process for working with a new customer?I try to find out customers needs first. What there vision is and to advise them the best, most economical way to accomplish it.
- What education and/or training do you have that relates to your work?B.S in Economics, Computer while in the Army. Hands on experience of 40 years