Creative Concepts Home Improvement & Repair/Handyman
About this pro
Did not have a great experience. Mario as a person was very friendly however the project did not turn out as anticipated. We agreed beforehand that he would be able to do everything asked which was matching the floor of the rest of the house to the master bedroom. After two days of work, the room he finished did not match the bedroom at all. He said he thought it looked better than the bedroom but that is not what we asked for -- we specifically asked that it looked like the master bedroom! UPDATE: Ookay, here we go. As per Mario's update below I'm going to respond because you guys should all be aware before hiring him: 1. I am an assistant -- my boss, the owner of the property was always aware of what was going on. I sent them updates and pictures on progress throughout the entire thing. The "finished" room Mario presented me on the second day was NOT AT ALL what we asked him to do. He even wrote in his response: "The room you are stating you wanted matched had stains, patching etc.. so how could you possibly want that matched. Just didn't make any sense which is why we wish our dealings would have been with the owners, not a child that is house sitting for the owners." THAT IS EXACTLY WHAT I WANTED FROM YOU. It does NOT matter what YOU thought it should look like -- I asked you MULTIPLE times in advance that the finished floors would look like the master bedroom and you said it would. Because that is what the owners wanted. Is it because of my young age that you didn't take this request seriously? Because that is 100% on you. 2. I have the text messages between us where I ask you multiple times throughout three days where you were because you were late EVERY day. - On the 1st day, you said you'd be there at 10am and you showed up past 12pm. Then you decided to leave at 5pm to throw away the carpet. - On the 2nd day, we agreed on 12pm and I asked you at 1:14pm if everything was okay because you still hadn't shown up. We stayed until 7pm because you wanted to work longer. - On the 3rd day, I came in at 6:30am at your request. At 8:17am you still hadn't shown up and I asked you not to come in at all and cancelled our project. 3. It is so unprofessional to blame your incompetency on my age. It shouldn't matter the age of the person you're working with. We agreed on a price for the work you'd provide -- my age should not matter and if it did you shouldn't have agreed to work with me from the get go. If you thought that I was too inept to understand your contracting job, you should have said something. I don't think I misunderstood though, I think you just did a really horrible job. I'm honestly shocked at your response because you are blatantly lying. You're bothered at having to write your response? Well, so am I.Oct 3, 2017Verified
I met him through thumbtack .& He installed a Panasonic keyless lock for my front door.May 30, 2017Verified
- How did you get started doing this type of work?Working on my homes was in the beginning just a great hobby, Doing everything and anything to them came naturally. I always felt that no one could do the job(s) better than I. I always enjoyed the compliments received from neighbors, family and friends especially when they found out that it was me that performed all the work. It wasn't long before I started receiving all sorts of requests for work to be performed and since it was what I loved to do, it just took off from there. I never needed to do much advertising at all, it was just word of mouth.
- What advice would you give a customer looking to hire a provider in your area of work?Always look for the provider that truly shows a passion for what he or she does. Always seek the provider that is willing to take the time gto explain what the job entails and any possible way that money can be saved without compromising quality. And of course, always seek your provider through a fine service such as Thumbtack.