"Overall we had a great and professional service from Primex.
When I sent out a request on thumbtack, Primex was the first company calling back within 10 minutes. And I guess that we were lucky enough that the inspector- Gio was around in our neighborhood; he came to do the inspection on the same day. The inspector was very patient explaining what he found as signs of termites' existence, what the solutions they had, pros and cons of the solutions, and etc. After the inspection, he sent a email with a report and a proposal in the afternoon.
We were given enough time to think what solution we decided to go for. We liked not to be rushed, but to be reminded the following steps when we were too busy.
About a week before the fumigation, Gio came to go through the contract, explaining pretty much verything and every questions I had to get us ready for the fumigation.
On the day of the fumigation, I thought that I had bagged enough all the food and medicines that I needed. I though that I didn't need to bag the food in the fridge. Well,.....actually I was told that I needed to. However, Primex's people were very nice.....(I was tired of bagging and packing that time) helping me bagging the rest of the food in the fridge. So I could leave without worrying my undone work.
After the fumigation was done, Gio came the following weekday to check and do the last liquid treatment on our fence.
Fumigation sounds could be very stressful thing to do. But we were glade that everything went smoothly.
Forgot to mention about the price...., we compared to terminix, it was about 20-50$ differences. So I guess that the price was reasonable.
Grace from Redondo Beach"