FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of your home, the type of cleaning requested (standard, deep clean, move-in/out, etc.), and frequency (one-time or recurring). We offer discounts for recurring services and provide transparent, upfront quotes with no hidden fees.
- What is your typical process for working with a new customer?
First, we discuss your needs (scope, frequency, special requests). Then, we schedule a convenient time and send a background-checked, experienced cleaner. After service, we follow up to ensure your satisfaction—your feedback helps us maintain our high standards.
- What education and/or training do you have that relates to your work?
All our cleaners have 5+ years of professional cleaning experience and are trained in industry-best practices, including eco-friendly products, efficient techniques, and attention to detail. We also ensure they’re fully insured for your protection.