For the last few years, we've had 3-4 windows that did not open or close properly. Window companies and local stores only wanted to sell me new windows.
Then along came Bruce. He came to our house, looked at the windows, and said "no problem." He ordered the necessary parts, and came back to the house within a few days to make the repairs. The windows now glide like brand new.
Throughout this transaction, Bruce was great. He was very prompt, respectful of our home, and his price was very fair. In addition, he fixed an interior door that wasn't aligned properly.
I will highly recommend Bruce to anyone that wants to discuss his service and performance.