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this was the greatest experience I have ever had with a tech .I was so afraid of having anyone gain remote access after the last experience with another company took me for a ride. However let me reassure anyone that has been taken advantage of Joel Pascual will put all your fears to rest. Great Job and he is my new tech from now on. Thank you THUMBTACK GREAT SERVICE TO OUR COMMUNITY!!!!!! I hope other people take a page from your book. Stella Hadfield
Martin worked on his own dime to figure out the issues and then he worked for significantly longer hours to fix what was a much expanded scope within a very reasonable estimate. His work was very thorough, detailed and he went the extra mile to ensure all things were taken care of. I found my tech guy! Highly recommended for any/all your technical solutions.
We upgraded a computer originally purchased from Gaddy's store, but we didn't know, and nether did Paul's service techs, that we would also need a special card reader for 32GB SD cards which we use for our video work. Turn out, on retrospect, we didn't know enough to ask about it, and the techs didn't think to ask about it, so we were both a bit unfamiliar with the issue. It's one of those things that seems to fall into that gap between what the customer knows to ask and what the tech knows to ask about the use of the computer. Paul installed the new card reader on site for the price of the card reader only... no charge for installation. That solved the problem. No one can know it all, and we ALL make mistakes, oversights, omissions, goofs. The difference here is that, when something falls through the cracks with Paul's company, they fix it right up. Fewer and fewer companies now days have effective failure recovery protocols. Theirs is about as good as it gets.
I will definitely recommend SerraTECH. My laptop was running horribly slow with 'Not responding'. Was surprised by the quick response and pickup service. Cesar is a very pleasant, courteous professional. He's willing to take the time to explain his repair work, to answer any questions and to do the job right. Am glad to finally find a tech service I trust, with delivery, and has very reasonable rates. Next time, SerraTECH will be the first call I make. Give them a try!
I am so very happy I decided to have him work on my wife's computer. Very professional, knowledgeable and always keeps you well informed. He was able not only fixed my wife's laptop but he also took care of my laptop as well. It was an experience far more than my expectations. Did a fantastic job recovering my wife's computer and reinstalling all programs needed. Finally I found a tech guy I will be calling on from now on. Reliable honest service that you can actually count on.
I have a small business that does not need a full time tech support. Jeff was willing to come in on the weekend while we were closed to perform maintenance and upgrades. Very convenient. And was excellent with follow up to make sure the job he did was what we needed and everything was working correctly.
Kerry fixed my Windows XP software when I thought it was beyond hope, gave me the storage space I needed easily and quickly, plus fixed some extra problems just because she saw the issues and is a caring, conscientious, helpful pro. Another time she was able to correctly install a particular quirky Windows update that I couldn't, (along with a multitude of other frustrated Windows users, according to the consumer forum/tech support site I had consulted to try to understand why). I now have her on speed dial for when I have an insurmountable problem with a new computer running 8.1. She is the best!
My computer is essential to my business and my mental and emotional well being. I run a church, a non profit youth orchestra, and a profit making corporation. For my overall well being, I need a tech support person who knows both the working of the computer and the working of the programs I run so I don't get the run around about where the problem lies. John knows both the computer and the programs and how to instruct me to avoid problems. If, on those rare occasions, he does not know the answer immediately, his ego allows him to discuss the issue with other tech support people until he or they come up with answers. I call upon John to help me when my computer stalls, crashes, has conflicts, doesn't want to cooperate with me, and gives me those crazy error messages. John is quick to respond, quick to put my mind at ease, quick to calm my nerves, and quick to answer my questions about why is this happening? He delivers quality work, which I especially appreciate in this era of hundreds of versions of programs, and thousands of models of computers, millions of drivers, and quadrillions of operator's levels of computer literacy and sophistication. I depend on him to research and advise me as to the best program I need for my business as it grows, or as I grow. I depend on him to service my computer whether I am home, away, on the laptop, or whatever are my needs -- and he does. I can't imagine how I ever got along without him. Actually he has been serving me and my cadre of computers since 1992 and I fully trust him, depend on him, and greatly appreciate him. One time John was on vacation on another continent when I called for help. I didn't know he was away from his office, but I was in trouble and needed to get a report out right away. John put my mind at ease and said he would work on the issue as soon as he finished dinner. He did! Vacation did not stop him from assisting me, nor does it stop his other clients. He says, "I've got to take care of my clients because they depend on my service!" That is dedication. I am grateful for his attitude and his willingness to go way beyond the call of duty.
Dan solved all the problems I needed help with in a very expedient manner. He was easy to reach and his rates are very reasonable. I recommend him highly.
Mike takes care of all my tech needs from POS and inventory to security. Super fast and easy support. Couldn't recommend anybody better.
Etzel IT Services has been our IT Service provider for months now and they have supported our infrastructure from day to day needs, on-boarding/off-boarding employees, network upgrade, back-up set up and so much more. We are a company of about 40 employees and they took the job by the horns and have been great so far. Our primary engineer (Max) always has a smile and is always willing to help us with whatever we need. They are all very tech-savvy and knowledge-full of all different network/system set-ups. I would hire them again in a drop of a dime.
Sam at TEK Solutions was an incredible help. He picked up and dropped off my hard drive for free, and even though TEK wasn't able to remove the data from my hard drive, he contacted other data recovery agents on my behalf to help me get a better price. I definitely recommend using TEK!
He was very quick to respond to my initial request and did a great job - efficiently, completely, promptly and personably. If I have future tech support needs, I will call him again.
Fast efficient expert results have had the pleasure of Rons help on many occasions
What an amazing experience. Finally a service that I, as a senior citizen, can rely on to not only repair, debug and restore to optimal service my computers and laptop. I'm sure that there are many of my peers that have had the same frustrating experiences with "customer support techs" that I have had. I know that as long as I can rely on Elder PC Tech, I will never have to go through another demeaning experience of trying to explain my problems and understand the answers. Your service has restored my appreciation for available technology.
Bill Walker has always been my go to with any of my Computer needs. He is very helpful and gets the job done right the first time and he has a very fast turnaround time as well. I would recommend him to anyone
I offer PC and Linux tech support and system setup. I do slide transfer from 35-mm slide to format. I have 25 years as a broadcast engineer.
Welcome to Request PC Tech Support. We specialize in cost effective computer and network solutions for both the Business Professional and Personal home users. Professionals should browse what we have to offer in our monthly subscription plans for network wide support services. Home users should browse our Personal annual or monthly plan options for overall computer and technology services. Our technicians have over twenty years of experience servicing computers at all levels. At Request PC Tech Support we have plans to fit anyones budget plus youll have the peace of mind of knowing you have your own IT department one call or click away.
We are Dell-certified technicians ready to help you with your computer technical problems. I used to work with Dell as a technical support. We used to charge $49 just for an issue to be fixed. I dont think that it is right to charge you that amount with simple problems that would only consume 3-4 minutes to resolve. I decided to quit my job and create a team of technicians to help consumers with their technical problems. We provide superb performance when it comes to customer service. We dont charge you an hourly rate because we dont want you to worry about the time consumed during the service. Our team of technicians will walk you through as fast and easy as possible. We dont have hidden charges that would surprise you after the service, and we charge using case-to-case basis (it doesnt matter if how many hours). We will inform you of the cost before proceeding on the service. We only accept a payment after the service has been done, and you dont have to pay a single penny if the problem is not resolved for any apparent reason. Our services would cost 5-15 USD per case, depending on the issue. We only accept payments through PayPal. To get started, just shoot us an email and write a short description of the problem. We will assess the issue and send you a response as soon as possible. We will be setting a schedule prior to your availability. We provide the highest quality of service and deliver the rightful service for you! Services include: Virus removal Wireless network problem Internet connection problem Hardware troubleshooting Application installation OS reinstallation No power No boot Network issues Hardware installation (walkthrough) Basic software issues Unknown issues
We provide first-class technical solutions for you and your business. Whether that means backing your data up in case of an emergency or showing you step-by-step on how to use your new iPad, we're here for you. We can provide whatever you need!
I have worked in the IT industry for over 10 years. If it's broken, I can fix it.