- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to pricing, we want our customers to know that we offer very affordable rates depending on the project and the specific needs of each client. We are committed to providing clear and transparent pricing, which means that there are no extra or hidden charges associated with our service. Our starting price for website design is $399.00, while the price for logo design starts at $79.00. As part of our dedication to giving back to the community, we also offer additional discounts to non-profit and charitable organizations. We want our clients to feel confident in their investment, so we provide a range of services standard with all our logo designs. These include multiple concepts, multiple revision rounds, source files (essential for printing), quick delivery, ownership rights, and free future support. At our company, we are passionate about delivering high-quality projects that meet our clients' unique needs. We provide completely free project consultation to ensure that we are on the same page about the company name, website design, and all other aspects of the project. With our affordable prices and clear pricing policies, our goal is to make our customers feel confident in their investment and satisfied with their results.
- What is your typical process for working with a new customer?
Our process for working with a new customer typically starts with a project consultation where we aim to understand the customer's vision and requirements in detail. During this call, we also present our ideas and suggestions and work on reaching a mutual understanding. Once this is done, we provide our customers with a brief questionnaire form that contains a set of generic questions that would help us get started with the work. This form helps us ensure that we are on the right track with respect to the client's expectations and any specific requirements they may have. Through this streamlined approach, we are able to deliver exactly what our clients are looking for in a timely and efficient manner.
- What education and/or training do you have that relates to your work?
At Website Design Valley, our team is not only highly skilled, but also masters of their craft when it comes to their area of expertise. We have dedicated teams for each of the services we provide, and all our work is done in-house to ensure top-notch service. We believe that learning is a continuous process, which is why every day we strive to keep up with the latest trends and technology. As a result of my experience leading design and user experience teams in some of the largest corporations, I bring this knowledge to my role as a business owner, allowing me to focus solely on offering my clients the best services possible.