FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In general we charge $65/hr with a two hour minimum for a service call. We can also provide a 'flat rate' quote for larger projects. If a second person is required for the job we provide that person at a much lower $35 - $45 rate (depending upon the work being done). We can also provide 'day laborers', for example in the case of clearing a firebreak around a structure or large gardening jobs, we will secure general laborers on behalf of our customer and provide supervisory service over them while on-site.
- What is your typical process for working with a new customer?
We try to learn as much about the project over the phone or via email/txt before spending either customer's or our time on-site. Once we are reasonably sure we can be of help we schedule either an 'on-site' inspection or more commonly an actual service call. Once the job is finished we provide the customer with several payment options including using any credit or debit card for payment or we can also accept cash and provide an electronic receipt via email or text. If the project costs more than the customer can afford to pay at the time of service we are also included in the PayPal time payment program and the customer can choose this option for payment via PayPal to us!
- What education and/or training do you have that relates to your work?
I have been working in the general handyman repair space for over 20 years. I also have extensive experience in 'home tech' or 'connected devices' and large appliance service and repair.