- What should the customer know about your pricing (e.g., discounts, fees)?
We often offer a 5% courtesy discount on specific job conditions.
- What is your typical process for working with a new customer?
We assess the damage condition, we give the best recommendations on how to resolve the condition along with the estimated cost, once the remediation/mitigation process is completed, we also give recommendations on how to prevent this condition from happening again
- What education and/or training do you have that relates to your work?
I’m certified water damage technician as well I’m a certified Mold Professional Level II