- What should the customer know about your pricing (e.g., discounts, fees)?
Here at Armored Air we price everything to stay competitive and we always try to work with the customers when we can.
- What is your typical process for working with a new customer?
Depending if a customer is looking for a new install or simply a diagnostic to fix their system, we come in educate them about their system and give them options so they can choose for themselves what would be their own best route
- What education and/or training do you have that relates to your work?
All of our leads and techs have been through a 10 month HVAC course and are EPA Certified. Three times a year we take on a 16 hour training course through distributors. Also our company holds a 35+ year experience to ensure every customer is taken care of.