A note to our community regarding COVID-19. Learn more
OneCall2
OneCall2

OneCall2

contact for price

Select a service
Zip code
Customer role
Scheduling
Mold effect

It’s free, with no obligation to book

Introduction: We are family owned not a franchise, so we do work to Moms standard's Not only are we accredited with IICRC , 150594, certified in water extraction, odors, fire, microbial remediation (mold) and a State EPA for lead. onecall2 has a CSLB General contractors licence 987118 onecall2 enjoys educating our customers about the presses of remediation subject to there job. We help with paper work related to insurance. Show how our handheld tools work, such as thermal imaging, wet check, Delmhorst Nav Pro moisture meter. and our Microbial counter, used to determine elevated levels of microbial's inside compared to outside .
Overview

Hired 65 times

1 similar job done near you

Background checked

License verified

20 years in business

Payment methods

Cash, Check, Zelle

Featured Projects

15 photos

Specialties
Mold services

Reviews

Customers rated this pro highly for work quality, responsiveness, and value.

Very good 4.6

26 reviews

5
84%
4
4%
3
0%
2
8%
1
4%

Read reviews that mention:


Isabel S.

Water Damage Cleanup and Restoration

A job well done,a little bumps in the way in some communication areas but after those were taken care of a job well done. In fact above and beyond of what was expected.
OneCall2's reply
Thank You We try hard to make a disaster a minor dip in the road
Jan 11, 2021
·
Verified
Melinda D.

Mold Inspection and Removal

I have found Bill Chafee of OneCall2 to be honest and well qualified in mold inspection and removal for several reasons. I've had 3 appointments with Bill Chafee and each time he arrived on time or early for our appointment offering his best smile. He listened well and responded to each of my questions articulately. Another mold inspector (Shegun of Pure-r Space) had told me I had wet mold under my hall bath which he determined by drilling a hole in the wall and using a cable cam to take photographs which he said would be in his report. I called my insurance company and an inspector came out and was waiting on Shegun's photographs and report to proceed but the photographs were not forthcoming. Suspicious, I told Bill Chafee of my plight and he performed his own inspection using thermal imaging and visual inspection. Bill Chafee's report stated: “Nothing was found, other than calcium deposits from concrete No water stains to indicate previous damage, and No microbial growth (mold).” He allowed me to view in the hole to see for myself once he determined I would not be exposed to mold. He provided photographs of the area to me the next day in a professionally-written report of his findings. Bill Chafee commented on the kitchen mold removal performed by Pure-r Space saying: “ It is clear that the IICRC S500 guidelines for the removal of mold was in violation. Example,complete containment area of work, to include a clean room. not topically treating visual mold before removing contaminated ares, not aspirating affected wall and fogging behind with an anti microbial in order to treat mold spores behind the wall, thus limiting the possibility of spreading mold spores through the entire house. Proper conduct of mold remediation should have been. contain area, with a clean zone, use Hepa filtration to evac contaminated area. topically treat exposed area, aspirate wall fog with an anti microbial, molded materials are considered hazardous waste and should be double bagged in industrial waste bags and disposed of properly with waste management. After remediation was performed, a clearance test with certification should have been performed and a final clean of all area's cleaned with an anti microbial cleaner.” I now understand why my lungs feel worse after the kitchen mold treatment procedure by the other company and wish that I could go back in time and have chosen OneCall2 instead and had my mold removed properly. I am so glad Bill Chafee inspected the hall bath area and found it did not need treatment before I acted further believing the other company's claims of wet mold. Also, a flood company confirmed no moisture in that area by thermal imaging. I have learned the hard way the importance of making sure that any contractor hired is currently licensed in good standing, certified, and insured. Bill Chafee's current qualifications are California Gen B 987118, IICRC 150594. His certifications include water, odor's,and microbial remediation, lead (state) Masters certificate in Goldmorr remedial products. I am grateful to know Bill Chafee of OneCall2 and recommend him for the reasons stated above.
Jul 15, 2015
·
Verified
Anna M.

Mold Inspection and Removal

Bill was GREAT! He came out the very next day and checked my entire house inside and out for mold. He was courteous and professional. He answered every question I had with knowledge and confidence. I would definitely recommend him to anyone.
Jun 20, 2016
·
Verified
Ami S.

Mold Inspection and Removal

We had some concerns of mold exposure based on some health issues and Bill came out the same day we called to inspect some specific areas of concern in the house. He was on time, pleasant, and knowledgeable.
Feb 1, 2016
·
Verified
Ralph G.

Mold Inspection

My wife and daughter were having respiratory problem during the winter season. I was very concerned that it may have been from a mold issue in our house from previous water damage. I contacted quite a few inspectors through Thumbtack. I can tell you this was quite an experience in itself. I had price quote ranging from $200-$800. They all offered similar services with swap & air testing. Everything outside of these tests were additional charges. Bill from OneCall2 was one of five inspectors called that week. He was just generous with the information about mold problems he's dealt with from previous clients. He explained in detail his methods of identifying and remedying them. He then offered me that one thing that none of the other inspectors offered, which was that if he couldn't detect any mold problem he would not charge me. How rare is it these days to find such an honest businessman to offer such guarantee!! I took his offer but was convinced I would end up paying for something. Instead, Bill showed up to conduct his test throughout the house to determine whether further lab testing was required. I can tell you he was very thorough and professional along the way. He showed us everything he was doing and answered all our questions. He tested areas we had concerns about with no hesitation. At the end, Bill did not find any moisture and mold infestation. I can't tell you how relieved my wife and I were. It's the unknown that is most unsettling. Now we know to pursue other causes of my family's sickness. But best of all he kept his words and bid us farewell without charging us as promised. Wow!!! I highly recommend you make OneCall2 the first or last phone call in your such for an inspector. I can't guarantee you the same happy outcome as mind but I can guarantee you'll get a honest and true professional inspector with Bill.
Jan 2, 2016
·
Verified
Credentials
License

License Type: B - General Building Contractor (CA)

License verified on 10/5/2019

Background Check

William Chafee

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    we use a company that uses Exactamate same as your insurance company

  • What is your typical process for working with a new customer?

    make an appointment, ,,Shake Hands view project, take photo's advise , help fill out insurance paper work send to insurance company

  • What education and/or training do you have that relates to your work?

    yes in order to keep our certifications we Have to take a new certification every two years

Not what you’re looking for?

No problem: we have pros for every job.