Penrose Productions/Penrose Marketing

Los Altos, CA

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About this pro

How does your service stand out?

Two major factors: 1. We are the only video production company around that guarantees our work. 2. Our experience -- we have no peer when it comes to video production and digital marketing for business in the SF Bay Area and beyond.

What do you enjoy about the work you do?

All of our projects are unique so it's always something different for us with each client. And the variety of people that we get to work with makes our efforts particularly rewarding.

Location

Los Altos, CA 94024

Background check

Complete

Years in business

36

Number of employees

5

Times hired on Thumbtack

14

Reviews

11 Reviews
  • Laura L. Dec 23, 2016
    Web Design
    Verified Review
    Great service and finished product
    The entire experience with him was positive from beginning to end. I hired Jim to design and build a coaching website. He did more than that. Before we started the website design he helped me obtain a domain name. He actually did that for me and it took several tries. During the time we worked together he always responded to questions timely, whether it was email, phone calls or text messages. He was consistently polite and professional. Jim was responsive and receptive to my suggestions for the website and made several changes during the process. He also provided valuable feedback for my consideration. I highly recommend Jim Penrose to produce your website or video. Laura L.
  • Chanelle T. May 16, 2016
    Corporate Videography
    Verified Review
    Jim is a very organized and seasoned videographer. He has all of the equipment and knowledge needed to achieve the best footage. He filmed a corporate video for us and the process was painless, we really appreciated that. Great job Jim!
  • Grace C. Mar 31, 2016
    Video Editing
    Verified Review
    This is the first time for me to creat a product video for my business. Jim is super patient guiding me through the learning curve. Jim's work is precise and professional. I am looking forward to working with him again.
  • Lorin K. May 26, 2015
    Video Production
    Verified Review
    Jim and Greg were professional and thorough during our video shoot, and were able to edit together a coherent story even though our subject didn't produce ideal content. All in all, it is easy for me to recommend Penrose Productions.
  • Christine A. May 25, 2015
    Event Videography
    Verified Review
    Jim worked with us to develop a corporate promotional video which was filmed on-site at a company event in San Francisco. Jim and his team had familiarized themselves with our event beforehand, were very professional in terms of integrating their presence and equipment into our event seamlessly, and created some very high-quality footage for us. All in all, they have been a pleasure to work with and I would recommend them to anyone looking to produce a corporate video.
  • Marcus S. Jul 7, 2014
    Event Videography
    Verified Review
    I hired Jim to do my real estate promotional video and he was great! On time, very good advise all along the way. He made the entire process easy and was relaxed even when we had problems with one of our locations. His experience is what really shined. I will be using him again.
  • Walter V. Dec 19, 2013
    Event Videography
    Verified Review
    We were looking for a video company to help us with our corporate training needs. We chose Penrose productions without knowing the people involved. They did a Stellar job for us and went beyond any of our expectations. I highly recommend them to anyone who needs video production on the South Bay or Silicon Valley area. A job well done.
  • Cindy M. Nov 4, 2013
    Over the years I've worked for several different companies and whenever I have the need to do video production, Penrose Productions is my go-to company. They do great video work and provide the best in customer service, too. Experience counts!
    Jim P. Nov 4, 2013

    Thanks so much, Cindy. It's been a pleasure working with you over the years and here's hoping we have many more such opportunities!

  • Mary Anne F. Oct 29, 2013
    Jim stayed on top of the project to the end, offering suggestions and guidance. He made the my ideas better and gave me great answers for my dumb questions! It was great working with him and would recommend him for your projects!
    Jim P. Nov 4, 2013

    It was a pleasure May Anne, and your project is one of the reasons I love this work so much -- always something different. You are doing very important work and I certainly hope your DVD series helps get the word out.

  • Steve S. Oct 16, 2013
    I have always received the highest quality and creativity from Penrose Productions. Very professional and extremely thoughtful to work with.
    Jim P. Nov 4, 2013

    It's been a lot of years that we've been working together on these various projects and I look forward to continuing with Steve far into the future. :-)

  • Steve D. Oct 15, 2013
    Jim at Penrose productions has been a pleasure to work with and has exceeded my expectations over and over again. Highly recommended.
    Jim P. Nov 4, 2013

    Steve is one of those clients that really "gets it" and is a pleasure to work with. We really do enjoy our ongoing work with you.

Q&A

What education and/or training do you have that relates to your work?
An MBA from the University of California (Berkeley) Haas School of Business gives me a broad background and this foundation allows us to serve customers in all niches and fields. Since 1981 we have been creating business videos for Silicon Valley and around the world.
Do you have a standard pricing system for your service? If so, please share the details here.
Video shooting is charged by the half- or full-day. All other services are priced hourly.
How did you get started doing this type of work?
In 1981 I took my passion for photography, movies and storytelling and began my career in video production.
What types of customers have you worked with?
We have produced all kinds of videos over the 3+ decades in business, but these days we are doing much more in the digital marketing field: websites search engine optimization, social media management, blog creation, etc. For video, the most common are sales and marketing videos done for the web. We also do videos for training, communications, etc. For several years we've been assisting clients with their marketing, primarily on the web. We assist with a variety of tactics to get businesses found and customers in the door.
Describe a recent project you are fond of. How long did it take?
Not recently but we did a video for a hotel in Maui -- oh the agony!
What advice would you give a customer looking to hire a provider in your area of work?
It is critical to be able to define two things with great clarity at the start of the project: the audience and the objective of the project or campaign. The better you know the intended audience, the better we can tailor the video production or marketing campaign to appeal to him or her. And what do you want the viewer to do after watching? We can help design a video or marketing effort that creates a natural progression to generate a positive response to your call to action.
What questions should customers think through before talking to professionals about their project?
Two questions are critical: who is your audience and what is the objective of the program? If you can not define both of these, there will be rough sailing throughout the project.