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Current Top Pro
Hired 157 times
10 years in business
Apple Pay, Cash, Check, Credit card, Google Pay, Paypal, Square cash app, Venmo, Zelle
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Software Error - Simi Valley
Office and Warehouse WiFi Installation
Photos and Videos
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
I would choose even more superlatives if allowed. Anto was excellent in every way. From the start he was the first to respond out of the gate w/Thumbtack. Then he followed up w/an email. Then we made an appointment for the next day to do the work. He even emailed me a few minutes before to confirm our appointment. And throughout his repair work he exuded confidence and competence w/out bragging or nonsense conversation. In short, he was the perfect person to fix my computer.Feb 7, 2020VerifiedAntra Tech's reply
Thank you for the kind words, Peter. Looking forward to working with you again in the future.
Our location was to far for Antra to travel to so he was kind enough to help with a diagnosis over the phone which turned out to be correct when we took our computer to a local computer repair company. I would very highly recommend for any work. DirkwSep 14, 2019VerifiedAntra Tech's reply
Thanks, Dirk. Glad I was able to provide some guidance on the situation.
Anto was quick to respond and incredibly professional. Through a secure screen-sharing app, he was able to diagnose my Mac desktop’s issues and fix everything in one hour. Will definitely use him again for any computer problems!Aug 16, 2020VerifiedAntra Tech's reply
Thanks, Michael. I greatly appreciate the positive review!
Antra Tech is a great find, extremely friendly & professional a rare quality now days. He was able to take our computers do the necessary upgrades and get them back to us quickly so we could get back to work without missing a beat. We would highly recommend.May 21, 2020VerifiedAntra Tech's reply
It was great meeting you Ruben! Excited to help your company in the future.
The technician was able to quickly and efficiently solve my issue and my computer is back up and running. Thanks so much!May 4, 2020VerifiedAntra Tech's reply
Glad we got you back up and running in no time!
- What should the customer know about your pricing (e.g., discounts, fees)?Each job is unique, and I like to approach it the same way. I always provide honest pricing and give breaks for larger jobs. I am always upfront and clear about what your costs will be, so there are no surprises at the end.
- What is your typical process for working with a new customer?I like to find out what exactly is causing the customer issues first, and get a complete understanding of what is needed to be done. Then I will take care of the issue, along with providing advice on how to prevent the issue in the future. An extra step I always take, is to see if there is room for improvements in the customer's setup, and will offer my services to apply my recommendations.
- What education and/or training do you have that relates to your work?I have a Bachelor's degree in Information Technology, along with being certified as a Microsoft Professional, and A+ certified.