FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Depending upon the volume of the practice or physician involved, I have two rates. If they are generating less than 10 transcription reports per month $4.00 per page is the first rate. If they are generating more than 10 transcription reports per month then the rate would be .09 to .12 cents per 65 character line. As for billing and coding our average billing fee ranges from 7.9% to 10.9%, and a portion of our clients do incur a one-time start-up fee of $1,297. We also have a monthly minimum fee of $999. But that’s it! There are no other fees for our comprehensive revenue cycle management.
- What is your typical process for working with a new customer?
Working with a new customer is first determining what services the customer will need and especially which services they don't need. Individualizing each quote for them is paramount so that they know they aren't paying for something that they don't need.
- What education and/or training do you have that relates to your work?
I was previously licensed in NJ as an RN for 20 years. I currently hold a number of medical billing certifications and medical transcription certifications, among those CPC, CMIS, RMT, CMT,