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The morning following logging off, my screen would not come up. Pete carefully and thoughtfully guided me through the remote procedure he was to use to restore my computer. He did that and removed malware to ensure the computer ran at optimum. He also made a folder for my desktop clutter, so start up is quicker. He showed me a few tricks I will be able to use in the future. Thanks Pete!
Will, the tech, spent time running anti virus and setting the bios on my computer. He did a great job. Thanks, Will. Marcia
Ron was efficient and very professional. He was able to clean my laptop of viruses and return the laptop to me within 2 days. I would definately recommend him and I will use his services again.
Sean fixed my mother's computer. She had clicked on something she shouldn't have and had a really bad virus infiltrate her computer. He also removed some additional malware. Sean was also kind enough to install a virus protection program to her computer as well. He was very patient and kind throughout the entire process. I really appreciated his professionalism.
Javier went above and beyond on several of my projects, including removing a satellite dish, cleaning some skylights, and helping measure the skylights while he was up there. He is hardworking, professional, and knowledgeable in the work he does. Highly recommended.
Tim did an outstanding job! I had a horrible virus that took over my computer. Tim fixed it! Got rid of the virus in about an hour! He was friendly on time and very fair price! I would highly recommend him!
Performed basic duties, virus check, system clean, etc. Mostly pc work and limited mac work performed. Suggested free software or virus checks and disk analysis. Satisfied.
My 84 yr old mom had a virus on her desktop. Fausto very patiently worked with her got Windows re-installed and she's a happy-camper now. His customer service & skill set was definitely 5-star. Thanks Fausto!
My laptop fan stopped working and the casing of my laptop was coming apart around the hinges. After looking at several shops in the area, I found Rafael on Thumbtack. He notified me that he would be willing to come to my apartment and diagnose the problem for no charge. He was very patient and informative as he opened up the computer to further investigate my issues. Once the computer was opened we discovered that a piece of the casing was stuck in the fan and that part was easily fixed by removing it. As for the casing, he let me know that I would need to replace it and gave me several tips for finding the best prices for a replacement case. Once the case was ordered, he returned, assembled the computer back together, and everything is running smoothly once again. I found Rafael to be very professional, courteous, and knowledgeable about electronics. He was also quick to respond to any questions that I had via text message about my laptop. I highly recommend his services to anyone with computer issues and will go to him if any issues arise in the future.
Todd is very attentive to detail, and a delight to work with. He is knowledgeable in IT and VOIP. He can fix virus issues, broken screens, and any other IT related issue.
Bodhi was great. He set up my new Mac mini and transferred all the data from my seriously wounded macbook. He also installed anti virus software on the new computer as well as my husbands macbook. Came to our house to set it up. He was on time and very quick and it was extremely reasonable in price. There were a couple of glitches after set up which he took care of right away. We are very pleased with Macdaddy and would use him again.
Workstation Win8 computer regularly bogging to a halt. We have RAID setup and multiple backups and virus protections, etc. Mr Casey quickly, politely on time and in time, analysed, diagnosed, prognosed, and operated. System now working xip-xing.
Good start in initial services rendered - anti-virus software and website creation.
If your looking to have your laptop repaired, iTechChimp is an excellent choice! I have a 7 year old Dell XPS Studio 1647 Laptop that I had customized with a failed hard drive. And, yes, I inexplicably let it over heat (my bad)! Circumstance such as they are, I contacted several local repair shops (experts?), as well as, Dell. I would have stuck with Dell service; however, my service warranty expired, and, frankly ... there current customer service is lacking in communication--which goes without saying (humm). After a week of deliberation, I chose iTechChimp. The determining factor was their technician, Sam, for his expertise and communication skills. I experienced a most pleasant heuristic process in concluding repairs. Needless to say, my laptop was repaired the same day I brought it in, having replaced my hard drive, completion of OS, and driver installations ... all within 3 hours. After several days had past, I ran into an issue with an inadvertent download of a serious spyware that propagated to no end ... scary and very stupid! Called Sam, he suggested Hitman Pro and SuperAntiSpyware, Further research led me to install a Junkware Removal Tool and the current version of Malwarebytes ... what a relief and lesson learned! Bottomline, (in my former line of business), the truth is in the numbers -- iTechChimp's repair cost were more than reasonable and their service stellar. Most of all, Sam's competence and proficiency inspired me to write this review. Thank you Sam! I highly recommend iTechChimp with one advise, when utilizing GPS direction, ensure you type in Belmont address (SMILE).
Ray Beckham has made several house calls to fix my computers. He mitigated two viruses and assisted on setting up a new desktop. When you can't figure it out yourself, Ray will fix it corectly.
Brian is very tech savvy and helpful, not to mention easy to work with. My computer is now virus free and faster than ever, and I'll be giving him a call if I ever have any more troubles. thanks for the help, I'm going to recommend you to all of my friends!
When I had a virus on my computer, he explained to me multiple ways that viruses can get onto a computer and how to prevent that from happening. He got rid of the virus I had and installed different anti-virus programs that would protect my computer in the future. All in all I had a very good experience working with him and my computer is still protected!
I highly recommend QPSTechs. His price was less than half of Apple's price to replace a shattered screen on our iphone. His communication via text was quick. He is conveniently located just off the freeway and across from a large shopping center. We dropped off the phone, went to dinner and returned an hour later to pick it up--good as new. I would contact him again for any future computer or phone repair or virus problems. Also glad to have discovered thumbtack.com. Will also return for future service needs. Michele
Initially, my computer had over 100 viruses and I had no idea what to do. Brian was able to determine the problem immediately. He was very helpful, diligent, honest, and patient. He offered me many possible solutions to resolve my computer problem and recommended the best option. I trusted him and am very happy with the work he has done to my computer.
New To Thumbtack
We are Microsoft Certified Professionals (MCP), delivering a full-range of professional services for your daily computer needs: emergency and trouble shooting services, virus protection, and systems set-up. In addition, we network your computers and create your corporate e-mail system.
New To Thumbtack