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Novato, CA 27 Virus Removal Professionals near you

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Novato Virus Removal Professionals

Browse these virus removal services with great ratings from Thumbtack customers in Novato, CA.

Raja R.

Verified review

I recommend Pete very highly. I dropped a glass of water on my MacAir (keyboard) and needed to retrieve data and get the laptop working. After going to Apple store and them recommending services - the total bill was expected to be around $2500 or so far more than a new one- That said, my backups failed and thus needed mine fixed. I found Pete on thumbtack and he was terrifice. 1 Responsive to my inquiry. 2. Diagnosed the problem in layman's terms and explained course of action. 3. Provided price per hour and general estimate. 4. After selecting him (reviewed three others and none came close to Pete's knowledge and real person demeanor) he met me at a place of my choosing and general time, started work right away, forecast certain difficulties he would face - and they came true - then tackled more serious issues during the fix and managed them well all the while communicating with me what he was doing, why, how much time he would spend. In the end, he helped bypass the need to through Apple to fix the entire computer and for about less than 1/2 the cost it would have through them. Pete is very professional and personable, honest, gets the work done while all the while letting you know what's happening - I wish more people i knew did their job this way! Hire him - I would again no questions asked. Regards, Raja Ramachandran

Marco R.

Verified review

The morning following logging off, my screen would not come up. Pete carefully and thoughtfully guided me through the remote procedure he was to use to restore my computer. He did that and removed malware to ensure the computer ran at optimum. He also made a folder for my desktop clutter, so start up is quicker. He showed me a few tricks I will be able to use in the future. Thanks Pete!

Wally L.

Verified review

Pete did a great job for me in eliminating malware, speeding up my macs with new ram and installing external hard drive for backing up my files. He is very experienced, professional and personable.

  • 8 years in business
  • 66 hires on Thumbtack
  • Response time: 4 min

Mary M.

Verified review

He was very prompt and thorough in the work he performed on my desktop. I was impressed with his knowledge and assistance he provide me in explaining the problem and getting me up and running again in such a short period of time. I highly recommend his services.

Sharyn Y.

Verified review

Extremely thorough. Worked through a difficult problem very efficiently. Offered multiple solutions. Will definitely use his services again.

Marcia J.

Verified review

Will, the tech, spent time running anti virus and setting the bios on my computer. He did a great job. Thanks, Will. Marcia

  • 16 years in business
  • 51 hires on Thumbtack
  • Response time: 6 hours

Camille B.

Verified review

Ron fixed everything perfectly! He went above and beyond his services and I would recommend him to anyone looking to get their computer or laptop repaired. He was very courteous and informative about everything, and will walk you through what needs to be done.

Shelli K.

Verified review

Ron was fantastic! He gave me the best price quote, met me at his office on Saturday for dropoff and Sunday for pickup (I needed immediate help), and my computer is working perfectly again - yay!

Faye N.

Verified review

Ron was efficient and very professional. He was able to clean my laptop of viruses and return the laptop to me within 2 days. I would definately recommend him and I will use his services again.

  • 31 years in business
  • 20 hires on Thumbtack
  • Response time: 9 hours

Jack N.

Verified review

Mr T. has been maintaining my computer for the last 8 years. My '05 E Machine is still fast, clean and current. He saved me from a hard drive crash. Over the years and as needed, he has replaced/upgraded most components (motherboard, RAM chips, fans, now a big pair of hard drives, video cards) and software (malware, virus, register, graphics, updates). He just completed a conversion to Windows 7 from XP. He enjoys a well deserved reputation for fast, friendly and competent service.

Jennette E.

Verified review

Phil has been my ROCK for several years. I can always count on him to patiently fix whatever I may have messed up!! He keeps my computer current with anti virus programs and malware. If he can't get to my home he can work on my computer from his home. Phil is great.

Nadine P.

Verified review

He fixed my computer; installed virus and malware protection and explained everything to me. He was professional and courteous and I am going to use him again next time I need any computer help.

  • 8 years in business
  • 20 hires on Thumbtack
  • Response time: 12 min

Kari P.

Verified review

Sean fixed my mother's computer. She had clicked on something she shouldn't have and had a really bad virus infiltrate her computer. He also removed some additional malware. Sean was also kind enough to install a virus protection program to her computer as well. He was very patient and kind throughout the entire process. I really appreciated his professionalism.

Pam L.

Verified review

Sean was very helpful and I learned a great deal during the remote repair session he provided. I will recommend him to friends and family with computer issues!

Barbara C.

Verified review

Sean responded quickly, was flexible with time to service my laptop, did a great job and had good suggestions. Highly recommend.

  • 14 years in business
  • 29 hires on Thumbtack
  • San Francisco, CA

Megan M.

Verified review

Victor and Xaiver are AMAZING. Professional, competent, and provide the best service imaginable. They came in, evaluated my needs, gave me estimates, recommendations as to how to fix my networking/low signal wifil problems, and then they SOLVED everything just like they promised. Will go to them for anything and everything else they can help me with. These guys are AMAZING.

Shauna A.

Verified review

Javier went above and beyond on several of my projects, including removing a satellite dish, cleaning some skylights, and helping measure the skylights while he was up there. He is hardworking, professional, and knowledgeable in the work he does. Highly recommended.

Henry C.

Verified review

Best response and Customer service Quick and reliable highly recommend!!!

  • 8 years in business
  • 12 hires on Thumbtack
  • Redwood City, CA

Lynn G.

Verified review

I had an especially gnarly issue with my wifi access. I had tried everything, including all the microsoft troubleshooting tips. Nothing worked. Steve showed up the very next day and continued working on the problem until it finally was fixed. He was prompt, professional, and highly skilled. I heartily recommend him, and will definitely use his services when I get a new desktop computer. Lynn

Sonny M.

Verified review

I was very delighted with Steve's service. Steve is personable, knows what he's doing, and his prices are reasonable. Steve is obviously dedicated to customer service and I was very pleased. I am a computer dunce myself and he went through all my stuff and took care of it for me. I would definitely recommend Steve to my family and friends and would use his service again if needed.

Warren N.

Verified review

Performed basic duties, virus check, system clean, etc. Mostly pc work and limited mac work performed. Suggested free software or virus checks and disk analysis. Satisfied.

  • 14 years in business
  • 12 hires on Thumbtack
  • Oakland, CA

Yvonne V.

Verified review

Had an issue not being able to log onto the Internet after a possible hacking. Fausto came by and had to take my PC to his house to fix. Once that was accomplished, he brought it back and explained all the neat tricks one can do with Windows 10. Thank you, Fausto.

David L.

Verified review

I was having problems with my computer stuck in an update loop. Fausto was able to come the same day and resolve the issue quickly. I will be calling him in the future if I run into any other computer issues.

Kimberly S.

Verified review

My 84 yr old mom had a virus on her desktop. Fausto very patiently worked with her got Windows re-installed and she's a happy-camper now. His customer service & skill set was definitely 5-star. Thanks Fausto!

  • 2 years in business
  • 7 hires on Thumbtack
  • San Francisco, CA

Kai M.

Verified review

A few months back my 2013 Lenovo Y500 laptop started responding extremely slowly. I have experience as a software engineer so I tried everything I could think of to fix it and nothing worked. Finally I just ended up reinstalling the OS (Windows 8), but that _still_ didn't fix things. I was getting multiple posts on bootup (the machine would start, show the BIOS screen, then restart, show the BIOS screen, restart ... it took three times to boot, which was very odd). So I googled for "laptop repair san francisco". Of the results I got I decided to try Rafael because I liked his web page. I contacted him and he quickly responded with useful information and was willing to come to my house and he charged a reasonable rate. Rafael arrived and we collaboratively analyzed the problem. After checking for various potential problems Rafael came up with the approach of deleting all partitions and again reinstalling the OS. This time things worked. And I was able to verify that the hardware (HDD and RAM) was in fact functioning properly. As a bonus I ended up with a Linux dual boot capability that I rather enjoy. In conclusion, Raphael did a great job and I would definitely recommend him.

Julius B.

Verified review

My laptop fan stopped working and the casing of my laptop was coming apart around the hinges. After looking at several shops in the area, I found Rafael on Thumbtack. He notified me that he would be willing to come to my apartment and diagnose the problem for no charge. He was very patient and informative as he opened up the computer to further investigate my issues. Once the computer was opened we discovered that a piece of the casing was stuck in the fan and that part was easily fixed by removing it. As for the casing, he let me know that I would need to replace it and gave me several tips for finding the best prices for a replacement case. Once the case was ordered, he returned, assembled the computer back together, and everything is running smoothly once again. I found Rafael to be very professional, courteous, and knowledgeable about electronics. He was also quick to respond to any questions that I had via text message about my laptop. I highly recommend his services to anyone with computer issues and will go to him if any issues arise in the future.

Clint W.

Verified review

Rafael was great. A little hesitant using this app for the first time but gave it a try and chose Rafael. In his initial message he seemed to understand the issue and his rate was middle of the road from the several quotes received. He worked with me over a few days to diagnose the issue when my laptop crashed, recover data, install a new hard drive and reinstall Windows. I would definitely use him again for computer problems/needs.

VFIX LLC

4.7

(8)

  • 2 years in business
  • 23 hires on Thumbtack
  • San Francisco, CA

Marsha M.

Verified review

Had an all in one touch screen computer and the cursor started to jump around. After dealing with the product's tech support, I hired VFIX to help me to reinstall the operating system. The technician was very competent. While my issues was not resolved (it was determined to be a hardware issue), the VFIX tech gave me a good work around.

Emma P.

Verified review

Great, fast service! Highly recommended! I wish they would offer to hide all the wires for a complete look.

Emma G.

Verified review

Virus removal was get completed very well and only within 2 hours !

  • 5 years in business
  • 7 hires on Thumbtack
  • Sebastopol, CA

Myra K.

Verified review

Bodhi came through for me at a critical time. I was making a eulogy type movie for my fathers memorial service and midway my Mac started acting up. I was in a deadline and super stressed. He put me at ease and assures me there is always an answer or a way to accomplish things. He kept me in the loop with how the repair was going etc. through daily emails. He was considerate of my budget. I can't say enough about him. He is very old school professional about how he handles business. He's not very old but it's refreshing to see that honest, straight up, old school honest way of treating customers. He will also tell you if something is not worth fixing. He doesn't just want to take people's money, he wants to earn it honestly. He's just a good person and knows what he's doing. I will definitely use he's services again! Myra

Sean M.

Verified review

Bodhi was great. He set up my new Mac mini and transferred all the data from my seriously wounded macbook. He also installed anti virus software on the new computer as well as my husbands macbook. Came to our house to set it up. He was on time and very quick and it was extremely reasonable in price. There were a couple of glitches after set up which he took care of right away. We are very pleased with Macdaddy and would use him again.

Nancy H.

Verified review

As one who hates the commotion at the Apple Genius Bar, I went to Bodhi at the recommendation of a close friend who is crazy about him. My experience was great....he resolved my virus problem and did some cleanup for me. I'm about to go back with a few additional tweaks I need help with. Great guy, lovely location (next to a good Mexican restaurant), so much more relaxing than shlepping to some hectic Apple Store.

  • 13 years in business
  • 5 hires on Thumbtack
  • Oakland, CA

Julie A.

Verified review

Richard was such a great help to me and my husband. He was on our doorstep within 30 minutes of our call. He was polite, professional, and really knew what he was doing. He did everything I asked, and more. I highly recommend his services. Thank you Richard. We will definitely use you again. Julie & Dave

Rob M.

Verified review

Rochard was professional, friendly and efficient. After installing Yosemite on my MacBook Pro it was crashing and restarting repeatedly. His troubleshooting skills allowed it to be back up and running in one afternoon. The amount he charged was more than fair and I would recommend his services highly.

Grey W.

Verified review

Workstation Win8 computer regularly bogging to a halt. We have RAID setup and multiple backups and virus protections, etc. Mr Casey quickly, politely on time and in time, analysed, diagnosed, prognosed, and operated. System now working xip-xing.

  • 11 years in business
  • San Ramon, CA

Gloria P.

Verified review

Norcal Helpdesk is very fast and efficient. I was having trouble with my computer and Ryan came into my computer and fixed the problem right away. I’m very satisfied with the excellent help and results. Good job Ryan!

Ron S.

Verified review

excellent service Quick response and best of all Remote Control Repair of my computer right before my eyes Very effective I highly recommend Ryan and would use his services again without hesitation

Jeff L.

Verified review

Good start in initial services rendered - anti-virus software and website creation.

  • 4 years in business
  • 10 hires on Thumbtack
  • Belmont, CA

Rey I.

Verified review

If your looking to have your laptop repaired, iTechChimp is an excellent choice! I have a 7 year old Dell XPS Studio 1647 Laptop that I had customized with a failed hard drive. And, yes, I inexplicably let it over heat (my bad)! Circumstance such as they are, I contacted several local repair shops (experts?), as well as, Dell. I would have stuck with Dell service; however, my service warranty expired, and, frankly ... there current customer service is lacking in communication--which goes without saying (humm). After a week of deliberation, I chose iTechChimp. The determining factor was their technician, Sam, for his expertise and communication skills. I experienced a most pleasant heuristic process in concluding repairs. Needless to say, my laptop was repaired the same day I brought it in, having replaced my hard drive, completion of OS, and driver installations ... all within 3 hours. After several days had past, I ran into an issue with an inadvertent download of a serious spyware that propagated to no end ... scary and very stupid! Called Sam, he suggested Hitman Pro and SuperAntiSpyware, Further research led me to install a Junkware Removal Tool and the current version of Malwarebytes ... what a relief and lesson learned! Bottomline, (in my former line of business), the truth is in the numbers -- iTechChimp's repair cost were more than reasonable and their service stellar. Most of all, Sam's competence and proficiency inspired me to write this review. Thank you Sam! I highly recommend iTechChimp with one advise, when utilizing GPS direction, ensure you type in Belmont address (SMILE).

Shay P.

Verified review

The service was amazing, friendly and knowledgable. I found their place off of google, when I called john at the location was very nice and answered all my questions. He also offered me a free diagnostics to bring my macbook pro. He schedule an appointment for the same day. When i walked to itechchimp, he welcomed me and went over what he is going to do step by step, doing diagnostic to approving any parts or etc, also to mention that they will txt you along the way if you request to let you know about the process step by step.

Bobby C.

Verified review

Sam recovered the files I needed and charged me less than the quote. Honest, patient, and personable service.

  • Oakland, CA

Mehdi H.

Verified review

I own a construction company that has been around for quarter of a century. I used to operate mostly, in an old fashioned style. Mr. Mohammadian set up my desktop computers, printers, scanners, and all my networking essentials. I have been impressed by his command of IT systems how well he manages making all components of a system to work together as a unit. Thanks to Mr. Mohammadian and keeping up with today's technology, I have been able to improve my outreach to new clients, and provide better service to people and in a word grow my business. Regards, Mehdi Hosseini Milrand Builders

Bruce T.

Verified review

We used IT Wishes Services for our Security Company's network management and Virus Protection and we are extremely pleased with their level of service. They were very reasonable when it came to pricing, they beat their competitors out of the park, we were quoted much higher estimates and honestly, we were very confused with how these different narratives of pricings were presented to us. These guys found a much simpler and cheaper solution to repair our Network issues, I will highly recommend them.

Changiz F.

Verified review

ITWISHES IS THE COMPANY THAT I TRUST FOR ANY PROBLEM SOLING THAT I ENCOUNTER WITH MY COMPUTER AND ANY QUESTIONS THAT I NEED TO KNOW FOR BETTER PERFORMANCE , THE QUICK RESPOND AND ACCURATE DIAGNOSES IS ALWAYS MAKE ME MORE AND MORE DEPENDENT TO USE THIS COMPANY . SUF CONSTRUCTION CO. 510-9192146

  • 10 years in business
  • 2 hires on Thumbtack
  • Fairfield, CA

Russell H.

Verified review

I have had the opportunity to use Raymond's services at least 3 times. The first time he was just starting his service operating out of his apartment in Benicia. The second time I needed a new computer, plus data recovery. He ordered a new computer and recovered my data. The third time it was a complete diagnosis and replacement, my computer was old. Raymond was ALWAYS on time! He ALWAYS KNEW what the problem was! He ALWAYS FIXED the problem. AND his prices are reasonable and competitive

Paul T.

Verified review

My wife and I have several computers. Raymond has done a great job keeping them running and providing any advice that we may need. I would recommend him and his services to anyone that needs his help.

Ray B.

Verified review

Ray Beckham has made several house calls to fix my computers. He mitigated two viruses and assisted on setting up a new desktop. When you can't figure it out yourself, Ray will fix it corectly.

  • Hayward, CA

Maria V.

Verified review

I Would give 5 stars if this was Yelp. I was having lots of trouble with my computer a wile back. I called around to about 7 different places, and everyone I called seemed to have money on there mind instead of costumer service. Then i remembered that i had received this card from Brian Carlson on bart one day. When i called him, he was very polite and he had more concern for my problem then the money. So we made the appointment and he was there within the hour. He took his time trying to cure the problem instead of just doing a quick fix like everyone else seems to do. Turns out i had a virus in my computer and he went in and took it out for me. It took about 2 1/2 hours but it didn't cost me as much as the next guy or the "geek squad" has in the past. I was, and still am glad i gave this Brian Carlson a call. I have recommended him to all my friends and i would recommend him to you.

Julie C.

Verified review

Brian is very tech savvy and helpful, not to mention easy to work with. My computer is now virus free and faster than ever, and I'll be giving him a call if I ever have any more troubles. thanks for the help, I'm going to recommend you to all of my friends!

Rhonda T.

Verified review

The tech who worked on my mac was very knowledgeable and got it going again quickly! Very friendly service and they know what they're doing!

Esbe

5

(3)

  • 9 years in business
  • 3 hires on Thumbtack
  • San Francisco, CA

Kayla T.

Verified review

When I had a virus on my computer, he explained to me multiple ways that viruses can get onto a computer and how to prevent that from happening. He got rid of the virus I had and installed different anti-virus programs that would protect my computer in the future. All in all I had a very good experience working with him and my computer is still protected!

Mary B.

Verified review

I had Barklee come to my home to work on my two laptop computers and cleaned them out and got rid of viruses. Very courteous and professional. I would highly recommend

Karen C.

Verified review

Excellent customer service, extremely knowledgable and personable. Would have him back in an instant if I had anymore computer issues. One Satisfied Customer.

  • Hayward, CA

Michele E.

Verified review

I highly recommend QPSTechs. His price was less than half of Apple's price to replace a shattered screen on our iphone. His communication via text was quick. He is conveniently located just off the freeway and across from a large shopping center. We dropped off the phone, went to dinner and returned an hour later to pick it up--good as new. I would contact him again for any future computer or phone repair or virus problems. Also glad to have discovered thumbtack.com. Will also return for future service needs. Michele

  • San Francisco, CA

Erin K.

Verified review

Initially, my computer had over 100 viruses and I had no idea what to do. Brian was able to determine the problem immediately. He was very helpful, diligent, honest, and patient. He offered me many possible solutions to resolve my computer problem and recommended the best option. I trusted him and am very happy with the work he has done to my computer.

  • San Francisco, CA

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