About this pro
4 years in business
28 hires on Thumbtack
Momentum was responsive and did a good job. However, they did not communicate so well post project and sent my bill to a collection agency prior to 30 days even though I was attempting to communicate with them about the bill.Mar 27, 2018VerifiedMomentum Electrical Contractors's reply
Hi Shawnee. We're sorry about the confusion. It was a little unclear that the document you received wasn't a collection notice. It was a document the we're required to send out by the State of California. We've made improvements to that process so that it's not so confusing, along with improvements to our post project communication process. Thanks Shawnee.
They did a great job at a reasonable price! Overall, I have nothing to complain about their service except that the communication with the office manager/ scheduler is a bit spotty at times.May 17, 2017Verified
While I didn't hire Momentum it was only because our cabinet installer needed know the wiring was going to work and I had to have it done Sunday to keep a installation schedule. Tom came out and quoted the job and his price was very reasonable, he was knowledgeable, and very professional. I would have hired him if I could have waited 2 more days. I give him an A+ and glad to have found someone like him for future electrical needs.Aug 10, 2016Verified
Tom is great. Extremely knowledgeable with helpful tips and advice. He was easy to get in touch with in advance and we were able to discuss my issue so he had the parts I needed. He arrived on time and was friendly, energetic and professional. He explained the issue and the resolution in easy to understand language and even took a look at some of the other household electrical items that had been bugging me. Lastly, he was very efficient with his time. I would recommend Momentum Electrical to everyone.Jan 23, 2015Verified
First of all, I love that within minutes of signing on with thumbtack and letting you know that I was in need of electrical work and a panel upgrade, someone from Momentum reached out to me almost instantly. He set me up with PM Nathan Lefebvre who came the next morning and gave the house system a look and from there we discussed what I needed. He promptly sent me an estimate and things progressed quickly from there. His crew arrived the following week and did the job in two days as promised. In addition to the panel upgrade, they also installed a 240 volt outlet in the garage for an upcoming g electrixa vehicle charger. These guys were efficient, and professional and have kept me in the loop through the permit inspection of their final work. My wife and I are very happy and confident that our house can now take on the load of an EV.Feb 11, 2018VerifiedMomentum Electrical Contractors's reply
Hi Victor. We really appreciate you taking the time to write such a nice review. We're very happy that you liked the work. Thanks again for choosing Momentum.
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- How did you get started doing this type of work?My father was an electrician and I grew up in the trades. Before college, I served in the United States Navy where I attended the Naval Advanced Computer and Electrical Systems program. This gave me an excellent grounding in the industry. I completed a bachelors and even a graduate degree in business, but decided that my heart was really in being a tradesperson. All of my background and experiences contribute to a really unique product offering at Momentum Electrical Contractors. We are able to offer high-quality electrical work while running our business with cutting-edge internal processes. The result is lower cost, better customer service, and higher quality.
- What advice would you give a customer looking to hire a provider in your area of work?I would look for someone who presents themselves professionally. People who take the time to create a strong brand are usually in the industry for the long haul. They want to protect that brand through great work and customer service. It's an indication of someone who takes their job and your work seriously. I would also, without questions, only hire a licensed, insured electrical contractor. I would also ask if my electrician was a licensed journeyman. These are two separate licenses, but both are important indicators of your tradesperson's skill level and professionalism.
- What questions should customers think through before talking to professionals about their project?The importance of safety. It might be OK for painters or carpenters to cut corners. Even professionals like programmers and chefs can let things slide without too many consequences. However, cutting corners to speed things up in the electrical trade can be very serious. I shy away from being catastrophic, but fire and electrocution are real possibilities with shoddy electrical work. It's important to do it right even if it takes longer.