I used Max when I was a building manager in San Francisco for 8 years. He was always fast, courteous, and professional. In 8 years, everything he did was perfect. Water heaters, sewer replacement, gas pipe, tankless water heaters, copper pipe, he did it all at a good price. The only time I was mad at Max was when he went on vacation and I had to hire another plumber. That's when I realized how good I had it with Max. He really is the best I've ever worked with.