Rooter Team Plumbing
It’s free with no obligation to hire
Hired 27 times
11 years in business
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Toilet Installation or Replacement
Omar and his crew did a great job installing a toilet for us. They were punctual, easy to communicate with, and professional. Will hire again for future projects.May 26, 2020Verified
Garbage Disposal Repair
Excellent from start to finish. Very responsive by phone and messaging. Was able to fit me in and arrived 20 minutes after our first phone discussion. The problem with my garbage disposal was fixed quickly. Their rates are very reasonable. I felt comfortable having Omar and Jorge in the house and will call them again.Oct 24, 2019Verified
Garbage Disposal Repair
He was able to identify the source of the problem (which was electrical, not plumbing) right away. I was ready to replace the disposal, so knowing that the actual problem calls for an electrician probably saved me $500 and a bunch of frustration.Jul 21, 2018Verified
Gas Line Installation
Not great at communication.literally doubled the quote from the first day that we agreed to, in the middle of installation, only saying that it was very complicated but would not show us anything that looked complicated at all...Sep 11, 2018Verified
Omar was great! Was punctual and quick is solving my issue (clogged sink/disposal) and recommended how I can avoid the issue in the future. I would, and did, hire him again (they did a follow-up job for me the next day).Oct 28, 2019Rooter Team Plumbing's reply
Malik, thank you very much.
- What should the customer know about your pricing (e.g., discounts, fees)?Sometimes we offer estimates over the phone but In my years working with customers I have discovered that the best way to give an estimate is when you can see the scope of work in person
- What is your typical process for working with a new customer?They send me a request, sometimes pictures or they describe the plumbing issues. After that, we make an appointment for me to pass by their house or place of business to give a coute and how to give solution to the plumbing problem.
- What education and/or training do you have that relates to your work?I am a license plumber that I have received training also several certificates. I have been doing plumbing for over 20 year and licensed for 10 years.