Elite Rooter Orange
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Plumbing Pipe Installation or Replacement
They came out to give me a quote but didn’t take the time to understand the job then through out a quote 2x higher than the others. You could tell the guy just didn’t want to do the job.Jun 26, 2020Verified
He open the water hose and didn’t close it so water is all over the place.Oct 30, 2019Verified
First time calling Elite Rooter. Brian showed up on time and was very courteous. He listened to my issue and checked the problem. The problem had resolved prior to his arrival. Brian was honest and educated me on what happened. I would definitely use them in the future and totally recommend Elite Rooter!Thank you!Jan 10, 2020Review from GoogleElite Rooter Orange's reply
Thank you for the 5 star review, Nhut! We're glad that Brian was on time and educated you on your pluming issues.
Id give them a minus 5 if I knew how. Did not have the best experience with Elite Rooters as I discovered after agreeing to this companys price that it was twice what other plumbing companies charged for the same repiping job. Buyer Beware! As senior citizens it was hard lesson for us.They did not preform the work but hired another plumbing contractor to complete the contract. That company contracted with another plumber who completed the job.Found out from another plumber that no permits were obtained, no insulation was installed, and pipes not installed behind the drywall but placed in front of the drywall. Another $600 to repair their mistakes.Feb 7, 2020Review from GoogleElite Rooter Orange's reply
Hi George, we would like to discuss your concerns further. Please reach out to our office at (714) 805-8040
Very good service. Our plumbing issue turned into a way bigger job than expected, but I felt that Pete and Raul were honest and efficient. I was very happy that Raul cleaned up the yard and driveway when done. I would recommend.Dec 18, 2019Review from Google
License Type: C36 – Plumbing Contractor (CA)
Elite Rooter Orange verified
- What should the customer know about your pricing (e.g., discounts, fees)?Elite Rooter charges by the job not the hour so our clients know the price before we start and there are no surprises afterwards. Please ask about coupons that we often have for our drain cleaning services. We always offer 15% discounts for our seniors, military and educators. Coupons/discounts cannot be combined.
- What is your typical process for working with a new customer?We schedule same day appointments as needed or we can schedule at a time and date that works best for you. Once scheduled you will get a call from our technician when they are on their way to your home/business. Upon arrival the technician will diagnose the plumbing problem, communicate with you possible solutions and then if approved by you, the technician will start the work. We do not charge any trip fees and other hidden costs. All estimates are complimentary.
- What education and/or training do you have that relates to your work?Elite Rooter is a state licensed, full service, plumbing company. This means that we have to maintain industry standards to stay licensed. All of our technicians are experienced plumbers, with years of in the field knowledge and are certified. We believe in constant education and training. We have training sessions at our office 3 times a week where we discuss and train on all aspects of plumbing so we can provide a truly Elite experience to our clients.