|Monday||9:00 a.m. to 7:00 p.m.|
|Tuesday||9:00 a.m. to 7:00 p.m.|
|Wednesday||9:00 a.m. to 7:00 p.m.|
|Thursday||9:00 a.m. to 7:00 p.m.|
|Friday||9:00 a.m. to 7:00 p.m.|
Gear Up Media & Design
About this pro
7 years in business
5 hires on Thumbtack
We only received the samples of the graphic design & when we followed up to receive the finished product we got no response.Apr 4, 2017VerifiedJair M.'s reply
Hello Leonor, I'm sorry to hear you did not get a callback. If you can please send us a message with your company information and email we would be more than happy to send you all the files from your project, to solve this misunderstand. We want to keep all our clients happy.
Great customer service. Good communication and was patient with me. Thank youAug 31, 2016Verified
Our experience with Jair at GUMAD was great. He was very responsive (took a call at 6am! I didn't realize he was 3 hours behind us) and turned around 10 design options within 3 days. He worked with me to customize the one I liked most. Will use him when we are ready for web design too.Jan 18, 2016Verified
Jair Macias of Gear Up Media & Design was a real and true professional. He made my movie Poster exactly what I needed for my Film festival just 2 days before the festival was to start and the Poster looked great! He even made a Poster for my IMDB page and it really stood out and made my film earn even more respect at the exhibit. I would highly recommend Jair and the team at Gear up Media for any future work you may need. I am already convinced that they are the go to service for my future Poster and media print needs. Dr. John E. Bell Executive Producer, Writer and Co-Director of the film, "The Internal Mist of Love"Sep 3, 2014Verified
Akilah C.Sep 1, 2015Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?"We offer fixed pricing instead of hourly. This way you'll always know the exact amount of your investment without any surprises, EVER!!
- What is your typical process for working with a new customer?Our projects are based on a six-phase development process that helps our clients follow along and collaborate ideas, with a clear understanding of our project process. This process will ensure a fast turn around and precision vision of our goals.
- What education and/or training do you have that relates to your work?All our staff are trained professionals with a BA and years of experience.