Richard’s Tech Support - IT Consulting & Systems
Richard’s Tech Support - IT Consulting & Systems

Richard’s Tech Support - IT Consulting & Systems

Offers remote services
Discounts available
Offers remote services
Discounts available
$50/hour
estimated cost


Usage type
Service type

Responds in about 2 hours

Introduction: • Risk-Free Service. 100% Satisfaction Guaranteed. More about pricing in FAQs below. Hello! My name is Richard. I am a computer geek and I am happy to help you with your tech support needs. I am experienced with most tech related areas, including computer/phone repair, network configuration, data recovery, business softwares, smart home, etc. I also work as a website developer. Please scroll down to read the reviews, pricing and other FAQs. I look forward to hearing from you. :)
Overview

Hired 69 times

3 similar jobs done near you

Background checked

1 employee

1 year in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Wear masks during the job

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

53 reviews

5
98%
4
0%
3
0%
2
0%
1
2%

Read reviews that mention:


pro avatar
Erica r.
Jun 3, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Richard was super easy to work with, very knowledgable, communicative, responsive, professional. He solved a long-standing problem with my slow computer. Wish I’d found him months ago. His prices are fair, his service an excellent value. Don’t hesitate to hire this expert.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Network Support Services
pro avatar
Roman G.
May 15, 2022
·

Hired on Thumbtack

Hired on Thumbtack

I needed network cabling installed and Richard did an excellent job of staying until the job was done. He was clean, efficient, and responded to my communication throughout the week leading up to the appointment. Richard went the extra mile to make sure I felt satisfied with the job. 5 Stars!

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services
pro avatar
Lenna W.
Mar 7, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Richard was extremely available, helpful and efficient. He showed me how to do a number of things on my iMac in relation to my printer/scanner as well as creating files from my google sheets and doing back ups to my external drive. We accomplished a great deal in just an hour and without having to schedule time far in advance. I highly recommend him for IT support.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Network Support Services
pro avatar
Mi T.
Feb 20, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Requested service to fix my modem/internet the same day and got response immediately by Low-Cost IT support to come the same day to fix my problem! Very nice and professional and knows exactly what he is doing. I would definitely use his service again if ever needed.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services
pro avatar
Carlos A.
Dec 10, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Richard was very helpful and quick on responding to my messages. Your free support via message was better than expected, thank you again Richard.

Details: Plotter • Canon

Printer and Copier Repair
Credentials
Background Check

Shaotian Dong

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    100% Satisfaction Guaranteed. You will only pay if I fulfill your needs. For on-site services, my rate is $80/h and $10/15 mins fee for travel. There is no travel fee if you drop off the devices at my place or request for remote software assistance. For remote software assistance, the rate is $50/h. For emergency and after-hour services, the rate is $120/h plus a $120 unconditional fee. There is no minimum charge for regular services. Similar to auto repair, I will give you an estimate during the initial consultation. If the job is expected to exceed the estimate, I will contact you immediately with an updated estimate for your approval. Again, you will never pay if I fail to meet your expectations. I also give discounts on a case-by-case basis.

  • What types of customers have you worked with?

    Residential Clients, Small Businesses.

  • What advice would you give a customer looking to hire a provider in your area of work?

    It can be difficult to choose among so many providers on Thumbtack, as they all look the same except for the business name and the logo. To know more about the quality, cost and style of service from each provider, I suggest that you read the verified reviews on their profile page. Trust your gut and pick the one you like the best. You can always find me if you are not satisfied with other providers. :)

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