Moreno Janitorial & Carpet Cleaning

Petaluma, CA

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About this pro

We offer the following janitorial services:

- Complete house cleaning, including cleaning, disinfecting, and sanitizing bathrooms, kitchens, ceilings, walls, and floors
- Window cleaning
- Carpet cleaning
- Restaurants
- Construction clean-up
- Building maintenance
- Rental property maintenance
- Pressure washing
- Retail stores
- Office buildings
- Banks
- Schools
- Health care facilities, including doctor and dentist offices, etc.

If it is dirty, we clean it.

Location

Petaluma, CA 94954

Years in business

31

Number of employees

6

Times hired on Thumbtack

53

Reviews

32 Reviews
  • Nicholas G. Aug 17, 2016
    Carpet Cleaning
    Verified Review
    Jose Moreno arrived 15 min early which I like, Jose set up his van and went right to work. It's been two hours since Jose finished and the carpets are looking cleaner and lighter in color. The grease has been lifted. The slipperiness is gone. I'm happy with the results and I would hire Jose Moreno again. Best, Nicholas Goursky
  • Christine K. Jul 19, 2016
    Carpet Cleaning
    Verified Review
    He did a great job cleaning our carpets and couch. His rate was very reasonable. He was also a very friendly man. We will hire him again for sure.
  • Chris W. Jun 14, 2016
    Steam Cleaning
    Verified Review
    No show! Appointment was set three weeks out. Company was a no show despite the fact that we called and confirmed with them the week before. No answer at appointment time, finally got an answer and individual said we werent on the schedule, the owner was working a job in SF. He finally returned the call and they said they had an emergency appointment. A phone call prior to our appointment would have been professional. This was a move out cleaning and could have potentially messed up re-rental timelines. Thankfully, another company stepped in to do the job with twenty minutes notice.
    Replied to Chris W. - Jun 15, 2016

    This was a misfortune situacion, by mistake I did erase in my computer his phone number, I did call Thumbtack and explain the problem but they told me that they don't have the costumer phone number, so I didn't have any way to call him and cancel the appointment . I apologize .

  • Nicholas G. Aug 17, 2016
    Carpet Cleaning
    Verified Review
    Jose Moreno arrived 15 min early which I like, Jose set up his van and went right to work. It's been two hours since Jose finished and the carpets are looking cleaner and lighter in color. The grease has been lifted. The slipperiness is gone. I'm happy with the results and I would hire Jose Moreno again. Best, Nicholas Goursky
  • Christine K. Jul 19, 2016
    Carpet Cleaning
    Verified Review
    He did a great job cleaning our carpets and couch. His rate was very reasonable. He was also a very friendly man. We will hire him again for sure.
  • Chris W. Jun 14, 2016
    Steam Cleaning
    Verified Review
    No show! Appointment was set three weeks out. Company was a no show despite the fact that we called and confirmed with them the week before. No answer at appointment time, finally got an answer and individual said we werent on the schedule, the owner was working a job in SF. He finally returned the call and they said they had an emergency appointment. A phone call prior to our appointment would have been professional. This was a move out cleaning and could have potentially messed up re-rental timelines. Thankfully, another company stepped in to do the job with twenty minutes notice.
    Replied to Chris W. - Jun 15, 2016

    This was a misfortune situacion, by mistake I did erase in my computer his phone number, I did call Thumbtack and explain the problem but they told me that they don't have the costumer phone number, so I didn't have any way to call him and cancel the appointment . I apologize .

  • Alison H. May 11, 2016
    Carpet Cleaning
    Verified Review
  • bella m. Mar 9, 2016
    House Cleaning (One Time)
    Verified Review
    Mr. Moreno was very prompt, professional and extremely thorough! I did not think the oven or carpet could be cleaned but he did it!! So happy, will use him again!
  • Robert K. Feb 29, 2016
    Carpet Cleaning
    Verified Review
    Mr. Moreno came to my house and made the carpets look brand new again! He was on time, did the work quickly without cutting corners. I would HIGHLY recommend Moreno Janitorial for any job and feel confident that they would perform flawlessly.
  • Diane L. Feb 22, 2016
    Carpet Cleaning
    Verified Review
    Jose arrived on time and was very thorough and efficient. My carpet looks great. I highly recommend Moreno Janitorial & Carpet Cleaning.
  • Andrey M. Jan 17, 2016
    Carpet Cleaning
    Verified Review
    Jose came to clean the carpet on Sunday, which was nice. Unfortunately, the cleaning itself didn't happen because Jose couldn't connect a hose in the van to the water outlet in my apartment. Jose claimed that it was my fault that cleaning didn't happen because he asked me about the possibility to connect the van to my "house". I assumed he was asking about the power outlet and replied positively. Turned out Jose misspelled word "hose" as "house" and he needed a water outlet. Jose claimed I should pay for the gas and inconvenience, but didn't persist and left, leaving a sense of bitterness and dirty carpets behind.
  • sepi k. Sep 8, 2015
    Move-in or Move-out Cleaning
    Verified Review
  • linda j. Sep 3, 2015
    Carpet Cleaning
    Verified Review
  • Cate M. Jul 4, 2015
    Carpet Cleaning
    Verified Review
    Jose was on time, very professional, I really like that he didn't charge extra for the pretreatment spray the high traffic areas of my carpet needed. At first I was only going to have two rooms and a hall way done, even though the master bedroom needed it also. He added that room for only $30 more. His machine really took a lot of water out so it didn't take a really long time to dry. He used extra cleaner and water with suction on the dirtiest areas also. So he carefully explained those areas would take just a bit longer to dry, understandably.
  • David H. Jun 17, 2015
    Carpet Cleaning
    Verified Review
    Great job! He was prompt and the carpets look like new!
  • Wells F. Apr 20, 2015
    House Cleaning (One Time)
    Verified Review
  • Dan M. Apr 2, 2015
    House Cleaning (One Time)
    Verified Review
    Jose was easy to schedule and work with. I hired him to do a deep cleaning on a house that was going to be sold, and also to clean the carpets in this house. He came out to meet me to bid on the project the very next day, and scheduled for the following week.
  • Debrah E. Mar 30, 2015
    Steam Cleaning
    Verified Review
    Mr.Moreno was very pleasant. He showed up on time. However my carpet needed a more thorough cleaning than what he provided. My carpet definitely was overdue for cleaning but the service provided was not adequate. It was more of a very light steam cleaning.
  • Margaret T. Mar 13, 2015
    House Cleaning (One Time)
    Verified Review
  • Fran L. Mar 7, 2015
    Carpet Cleaning
    Verified Review
    Jose came out within hours of another company canceling on me! My carpets are spotless, which is amazing, since they wete quite durty from grandkids and dogs. Jose will now be my go to carpet guy!
  • Nicky M. Jan 4, 2015
    Carpet Cleaning
    Verified Review
    He was prompt and did what was expected. I will certainly use him again.
  • Cindy B. Dec 16, 2014
    Carpet Cleaning
    Verified Review
    Jose went over and above in his service. I had a health problem and he called help for me. He did a great job cleaning and I certainly will call him again.
  • Ellen S. Oct 8, 2014
    Steam Cleaning
    Verified Review
    Jose was very professional and quick and my carpets looks look great. He knew just what to do and was able to come the same day. Definitely recommend!
  • Stanley F. Jun 2, 2014
    Carpet Cleaning
    Verified Review
    Great Service. Imagine a house with 8 lacrosse players in 5 bedrooms and the garage for a year. Imagine the carpets. Jose and his crew cleaned it spotless and we actually got back our deposits. The best.
  • Tad J. Apr 8, 2014
    Carpet Cleaning
    Verified Review
    Punctual, polite and did a very good job cleaning the carpets. Great service!
  • Karilee S. Mar 28, 2014
    House Cleaning (One Time)
    Verified Review
    Prompt & professional, they arrived on time & got to work. They tackled oven, stovetop, & windows. They were fast & efficient. I now plan to use them regularly.
  • Brian C. Dec 15, 2013
    House Cleaning (One Time)
    Verified Review
  • Suzanne S. Oct 30, 2013
    House Cleaning (One Time)
    Verified Review
    Jose and his crew were right on time and even finished early. They did a thorough job and my dupluxe was spotless ! Excellent job, would highly recommend them.
  • Diane T. Oct 14, 2013
    Carpet Cleaning
    Verified Review
    They did a great job! Arrived on time - and were done exactly when they said they would be - AND the carpet looks beautiful!!!
  • Patricia F. Feb 13, 2013
    House Cleaning (One Time)
    Verified Review
    No question, Moreno's work is head & shoulders above the rest! The price was more than fair and the house looked perfect upon completion! He handled details that I didn't even think of (the inside of the fridge, for example)! Moreover, he was friendly, professional, trustworthy & efficient! In short, "Hire him!" P. Fairfield
  • Harrison G. Sep 5, 2012
    House Cleaning (One Time)
    Verified Review
    Moreno Janitorial did an excellent job cleaning my apartment before our move out inspection. From the bathrooms, bedrooms, and kitchen appliances everything was spotless when they left ! On top of that they were very affordable and were super friendly, actually on time, and made a miracle happen!!!
  • Omar A. Jun 16, 2012
    they are really amazing and they worked hard to clean my apartment. I thought my bathroom was impassable to clean but guess what?! they clean it and make it like no one has ever used it before. Also the price was affordable. --- Omar
    Replied to Omar A. - Jun 16, 2012

    Thanks Omar, was a pleasure to work for you, and remember my slogan " it is dirty, we clean it"

  • Christopher V. Feb 29, 2012
    Window Cleaning
    Verified Review
    Jose Moreno arrived on time with one other person to assist with the job. He was very courteous and professional with me. He explained any concerns about the office building windows to me. I was very pleased with the job.
  • Audrey G. Feb 23, 2012
    House Cleaning (One Time)
    Verified Review
    I hired them to do a "deep cleaning" of my house - windows, baseboards, etc. They did a very good job with a lot of attention to details at a very good price. I am going to start having them do maintenance cleaning a couple of times a month.
  • Sheila F. Feb 21, 2012
    House Cleaning (One Time)
    Verified Review
    Moreno Cleaners did a wonderful job on our move-in cleaning under challenging conditions... lights not working in all rooms and heat not working in all rooms. They were nonetheless delightful and gracious professionals who did a top notch job and left our place sparkling. We would not hesitate to use them again.

Q&A

What education and/or training do you have that relates to your work?
We are member of Cleaning Management Institute, Cleaning Specialist,