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ElimiDirt Home Cleaning
ElimiDirt Home Cleaning

ElimiDirt Home Cleaning

$110
starting cost


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Introduction: ElimiDirt Home Cleaning, in business since 2009, is one of the most respected and reputable home cleaning companies in the Tri-Valley area (Pleasanton, Dublin, and Livermore), according to a major review website. This is because of our dedication to quality and customer service. Our goal is to make sure that you are completely satisfied with each and every cleaning! Our cleaning staff are all hardworking, honest and friendly people who pride themselves on providing excellent, through cleanings with each visit. Our customer service is extremely responsive, and we'll make sure that all of your concerns are resolved promptly. We guarantee all of our work, and if there's every any issues just let us know and we will make it right, every time! We greatly enjoy being able to assist you with their home cleaning, so that you focus on other aspects of your life and not spend all of your free time keeping up with the cleaning. It's a great feeling when clients tell us how happy they are to come home to a clean house! Let us help you with the cleaning, so you can focus on living your life! Contact us today!
Overview

Hired 1 time

1 similar job done near you

24 employees

12 years in business

Payment methods

Cash, Check

Specialties
Cleaning type

Pets

Extra services

, ,

Reviews
Exceptional 5.0

10 reviews

5
100%
4
0%
3
0%
2
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1
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Read reviews that mention:


Chris V.

Ken is very easy to communicate with and stands by his work. Having his crew come to our house to clean has made a world of difference. His crew is very respectful of personal space and requests, five stars all the way!
Feb 9, 2016
Casi C.

Elimidirt has a friendly staff, they pay attention to detail. My house always feels exceptionally clean when they are finished. The owner Ken is pleasant to work with.
Feb 1, 2016
Linda D.

Ken and his team are punctual, thorough in the cleaning job of our house, trustworthy, approachable with specific requests and very easy to work with. We feel very lucky to have found ElimiDirt!
Feb 8, 2016
Anne Margaret M.

ElimiDirt has been cleaning our home for 4 or 5 years now. They are very thorough and professional. The management is very responsive. The cleaning personnel are wonderful and very kind to our son. We've been quite happy with them.
Feb 1, 2016
Diane V.

I have been using ElimiDirt Home Cleaning for 18 months. I was very happy with their first assessment/cleaning and have been ever since. The team that comes every 2 weeks usually is made up of 3 but no less than 2 people. They are professional and get the job done. Typically, I know who will be arriving, but understand if the owner needs to make changes. I have always been comfortable with them in my home, whether I am here or not. I am always notified a few days ahead of the approximate arrival time. If there has to be a change, I am notified as soon as possible by a phone call. I may be more flexible with time, but it is always on the same day as scheduled. I live in a home full of glass art, and there has only been one accident, and I received a call from the owner within an hour. It is completely understandable that this could happen. His staff had notified him immediately. Very professional.
Feb 6, 2016

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We generally perform biweekly (once every two week) and monthly (once every 4 week) cleanings. Biweekly recurring and monthly recurring cleanings are always a flat rate, unless additional work needs to be added (such as window cleaning). The initial cleaning is sometimes higher in cost, depending on the current condition of the home. Each home is unique, and one 2000 sq. ft. house may differ substantially in terms of how long it takes to clean vs. another 2000 sq. ft. house. Therefore, please call or email so we can provide a quote for your specific home.

  • What is your typical process for working with a new customer?

    When a new client calls or emails us, typically they want to know what our pricing is before scheduling anything. I will ask the client some basic information about their home, and I'll be able to give them an approximate (but not exact) quote via phone or email. At that time, I can also answer any other questions they may have regarding our service, and I will provide information about what exactly our cleaning includes. After I have provided a rough quote and answered their questions, I will ask if they are either interested in an in-home estimate (which is free, and where they can receive exact quotes) or if they are comfortable with approximate quotes by phone. If our client is ok with some uncertainty in the pricing, then we can simply book their first cleaning via phone or email. If they are booking site unseen via phone or email however, the client does need to understand that the price may vary significantly from the phone quote, as each situation and home is unique. Phone quotes are always given based on "typical" situations, according to the home information the client provided. Extreme circumstances may warrant either a higher or lower quote than was provided via email or phone. For this reason, in-home estimates are generally the best way to go as we can provide exact pricing to our client so they know exactly the cost will be.

  • What education and/or training do you have that relates to your work?

    I received a BA degree from the University of California, Berkeley in 2002. The degree I obtained is not related to home cleaning, however the skills I gained in college - including self discipline and working well with others, have served me well in being able to operate ElimiDirt. Most of my knowledge regarding home cleaning and running a business comes from extensive reading on both subjects, and then of course putting that knowledge into practical application since we opened for business in 2009.

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