FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For resume writing, it includes a 30 minute intake call, a master resume draft, and up to three specializations for different roles. For Cover Letter writing, it covers the creation (or editing) of a single, editable cover letter.
- What is your typical process for working with a new customer?
I like to have a call with the client to understand what they're looking for, and what changes they'd like to see in their resume to make sure there's a match. After hearing their desires, I'll usually outline the changes I'm thinking of making, get their feedback, then go to work. I like to send a first draft to make sure we're on the same page. This draft is usually the messiest--many times there are lots of questions from me about different work experiences, making sure I'm understanding correctly what the client was doing, etc. After that, I send a second (and pretty much final) draft of the master, make sure it looks good, then crank out any tailored resumes they might want. I finish it off with a technical review (cross the "t"s, remove the dangling participles, etc) and that's usually it.
- What education and/or training do you have that relates to your work?
Like most millenials, my education (a BA in History and Political Science) has little to do with my career choice, but I've been in recruiting my entire career. I've personally hired nearly 300 individuals across the talent board--government consultants, cybersecurity experts, Silicon Valley engineers, Public Health professionals, and salesfolks; Senior Directors all the way down to entry-level. I have a pretty good idea on how recruiters review resumes and what they look for when they're shuffling through stacks of applications.