FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Mr. Electric offers upfront, flat rate pricing so there are no surprises on your bill. Ask us about our home safety check, which we can offer as a complimentary service with every customer. We do not charge for quotations but there is a dispatch fee of $49.99 which is waived if hired the same day.
- What is your typical process for working with a new customer?
When you call or fill out an appointment request online with Mr. Electric, we’ll confirm availability with you as soon as possible and provide updates throughout your experience, beginning to end. We’ll treat your property like it’s our own, using our own floor mats and shoe covers to keep dirt and dust off your floor. Our tool mats ensure no tool rests on a surface on your property. Plus, our service comes with a one-year workmanship guarantee and manufacturer’s parts warranty.
- What education and/or training do you have that relates to your work?
All Mr. Electric locations operate under a master electrician license. This means you get a service professional who will protect your property by working safely and keeping it up to code.