I feel so lucky to have found Doug. He is so knowledgeable about locks, including broken French door locks (my problem). He went above and beyond to find the answer to my broken lock and to fix it and explain it all to me. He was professional, reliable, trustworthy and reasonably priced, considering the time and effort he put in. Doug, with all his knowledge, was an outstanding find. Would recommend him to anyone and hire him again, although I think my problem door is permanently repaired. Thanks so much.