LP Solutions Private Investigations

Riverside, CA

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About this pro

What do you enjoy about the work you do?

The best part of my job is being able to help people and solve whatever issues they are having. Bringing missing children home to their families, helping a parent expose another for hiding money and assets so they pay less support, finding assets for a divorce case, helping people with crimes they have been accused of committing and preventing a company from hiring a convicted criminal who could be dangerous to their other employees.

Location

Riverside, CA 92508

Background check

Complete

Years in business

34

Number of employees

5

Times hired on Thumbtack

145

Reviews

72 Reviews
  • Michael G. Sep 14, 2017
    Process Serving
    Verified Review
    Top notch performance. Communications were timely as was the performance.
  • Anthony O. Aug 3, 2017
    My attorney who I trust and respect referred me to Denise. I also looked at her web site and saw so many highly complementary testimonials. I needed PI services to get information about my ex's change in support status. .I was claiming that my ex had started receiving support from her boyfriend. Denise reviewed the case and gave me an accurate assessment of whether or not she could help and a very reasonable estimate of her fees. Throughout the time we worked together she gave me timely and informative updates and always gave me prompt and professional responses to my inquiries. The results she produced were of the highest quality , accurate and a key element of the successful outcome I received from the courts. If I ever need PI Services again I would not hesitate to call on her and would gladly refer her to friends and family. Thanks Tony
  • Ezequiel P. Jul 16, 2017
    Process Serving
    Verified Review
    Denise is awesome!!! I thought I was giving her a impossible task finding a elusive individual to be served a subpoena for court. She found him in 2 days! Thank you Denise again for helping me!
  • Thumbtack Customer Jul 13, 2017
    Very knowledgeable about the processing protocols. She was diligent and it helps that she's a PI if you have a slippery defendant like I did.
  • Violeta V. Jun 1, 2017
    Process Serving
    Verified Review
    We are incredibly grateful for Denise's help. She was able to serve my fiancés' daughters mom even though she was being incredibly difficult and we were on a short deadline. She went above and beyond by providing all possible details and we greatly appreciate her for that. We highly recommend her service. Thank you, Denise!
  • Marshall D. Apr 18, 2017
    Private Investigation
    Verified Review
    Excellent Service!
    Denise Savastano and her team did an Excellent Job! Our Granddaughter was abducted, we hired Denise and she went to work immediately. She always made herself available to contact and her personal touch and expertise was very reassuring. Denise went the extra mile and we forever thank Her and her Team for their assistance in getting our Granddaughter back.
  • Andrea W. Mar 16, 2017
    Process Serving
    Verified Review
    Perfect experience!
    Denise was professional and served our documents in an extremely timely manner. She was helpful and answered each question we had thoroughly. We appreciated her service and the ease of using her business. We will return for all future needs!
  • Robert M. Feb 15, 2017
    My quest to locate my mother, has finally came to be.
    I was on a quest to locate my mother. I hadn't seen her or my four-year-old sister (the only family that I've ever known) since early 2005. Over the years we grew apart. We had a tragedy in the family, where my younger brother passed away. I didn't know how to grieve properly. I became an alcoholic. I was irresponsible and I found myself incarcerated, when I was release my mother had already relocated. On 2014 I had a spiritual awakening, I became involved in our ministry. I also discovered the rooms of recovery, that taught me a better way to live. I learn a healthier way to grieve and my quest to locate my mother had begun. Years & payments later, after going through numerous of websites and making the journey to these addresses (only to learn that these websites information were all outdated) I decided it to hire a private investigator. I contacted LPsolutions I spoke to Denise, I explained my situation. She told me "e-mail me the information you have. The last known address. I'll work on it and I'll get back to you" a day later Denise followed up with me. She thought she had located my mother and in fact she did. Denise left a message that was to be relayed to my mother and the very next day, my mother and sister responded back to LPsolutions and notified Denise to indeed forward their information to me. They had been looking for me as well. Words can't describe how I feel. It seems like the trees are much more green and the skies are much more blue. Tears of joy. My heartfelt appreciation and thank you's to LPsolutions effectiveness. This is an opportunity (a second chance, if you will) that I'll treasure for the rest of my life. With the greatest esteem, Robert. Will be adding photos soon.
  • Debby B. Feb 7, 2017
    Process Serving
    Verified Review
    Difficult serve ... hire LP Solutions
    Completed her services, sent paperwork in time, kept me informed on progress of a hard to server individual. Would hire again and would recommend her to anyone! Job well done.
  • LARRY L. Dec 25, 2016
    Process Serving
    Verified Review
    More communications are needed
    Little or very little feedback on process service. The summons was never served and as a result I now have to reschedule with the court and find another process server.
    Denise S. Dec 26, 2016

    I am sorry Larry didn't get the results he was wanted, it certainly wasn't for a lack of trying. I went over and above, as I always do, but some people are just difficult to serve for one reason or the other. My agreement was three service attempts, however I attempted seven without asking for any additional monies. I wanted to get this person served for Larry that was my ultimate goal, so instead of making any type of profit, I lost money. That was my choice. I have emails from Larry, one states, "Denise, we both really appreciate all of your effort in getting this done for us. We also appreciate your updates." Another one states, "Thank you for your diligence and effort". My primary business is Private Investigations, I do Process Serving to help pay for my sons college, as I am a single parent. If you have ever worked with me or if you read my other reviews, you will see that helping my client in whatever capacity I am hired in, is of the utmost importance to me. I think this review was unwarranted, unfair and frankly selfishly cruel. As a closing note, I even spent the time with some friends of Larry's who also unsuccessfully attempted service. I wish you and your family the very best in the coming year.

  • Esther R. Nov 29, 2016
    Process Serving
    Verified Review
    Excellent Service
    Denise has done two services for us thus far and we are extremely satisfied with her service. She was able to serve a difficult defendant for us in a timely manner and kept us updated throughout the whole process. She is excellent at communicating with us and exceeding our expectations and we will continue to utilize her services. I would highly recommend Denise.
  • Ron T. Nov 18, 2016
    Process Serving
    Verified Review
    Fantastic
    Great service and person. Thank you
  • Peter C. Nov 17, 2016
    Process Serving
    Verified Review
    FAST AND EXCELLENT
    FAST AND EXCELLENT SERVICE, DEFENDANT GOT SERVED THE 1ST TIME.
  • Melanie B. Oct 25, 2016
    Process Serving
    Verified Review
    It was a pleasure doing business with Denise
    Denise was Great! We instantly had a great business connection as well as future friends! I have already referred her to other friends who need her services!
  • Adonis T. Oct 4, 2016
    Process Serving
    Verified Review
    Adonis Phillips Review
    I needed dire assistance in serving an individual under very strict time constraints. LP Solutions was very communicative with me at times during the process, suggested alternatives and got me immediate results.
  • Cragiie T. Sep 30, 2016
    Process Serving
    Verified Review
    Awesome
    Awesome easy experience with Denise. Thank you again!
  • Aurora F. Sep 15, 2016
    Private Investigation
    Verified Review
    Awesome service!
    She was quick to respond. Had what we asked her right away!
  • Rebecca G. Sep 11, 2016
    Process Serving
    Verified Review
    Denise Savastano will get the job done!
    If I could give Denise Savastano 10 stars, I would. She is a caring, experienced and highly determined professional. She's also a super nice person! I had a very tough defendant to be served for our small claims case, and Denise never gave up! This defendant gave Denise such a hard time, (the defendant is former law enforcement and just short of crazy). I truly admire her ability to keep her eye on the ball and get the job done. She kept trying to catch her so many different ways, while still remaining ethical and respectful, she showed very impressive strategies. When I saw the email saying "she's been served!" I was ecstatic. I truly could go on forever about Denise, but in short, if you want the job done, hire LP Solutions Private Investigations. You'll be happy you did! A million thanks Denise :)
  • Maxine P. Aug 22, 2016
    Process Serving
    Verified Review
    I hired Denise to serve papers to a business in southern CA. This is the first time I ever needed to do this and I live in northern CA. I chose Denise due to the positive reviews she received on Thumbtack. I was not disappointed. She is personable, always responded to my questions and got the job done. You will not go wrong hiring her. Thank you Denise!
  • Syd C. Aug 15, 2016
    Process Serving
    Verified Review
    The job was done quickly and efficiently. Thank you!
  • Susan L. Jul 26, 2016
    Private Investigation
    Verified Review
    I hired Denise Savastano of LP Solutions to do a research into individuals I was considering hiring to stay in my home for an extended period of time. Within three days she provided me with the information I needed. Denise was very easy to talk with and made me feel comfortable in discussing my concerns. She did not rush the conversation and took time to listen. She is courteous, efficient and knows exactly what to do to get the right information back to the client. I have never hired a PI before but would not hesitate to contact Denise again should another situation arise. She is excellent and I highly recommend her!! Susan L.
  • Karen R. Jul 18, 2016
    Process Serving
    Verified Review
    Denise was very helpful, supportive and completed the job quickly. She communicated well and kept me updated on how it was going.
  • Alvina S. Jul 8, 2016
    Process Serving
    Verified Review
    Service was performed the next day. Denise exceeded my expectations. She was very efficient and I would use her again.
  • Alyce G. Jul 8, 2016
    Private Investigation
    Verified Review
  • Jamie E. Jun 29, 2016
    Private Investigation
    Verified Review
    We are currently working on this matter, I will rate Ms. Savastano when we complete this case, thank you so far very delighted.
  • Sherry M. Jun 20, 2016
    Process Serving
    Verified Review
    I called and spoke with Denise on a late Saturday afternoon. Her professionalism with our conversation sold me on that Denise would help me and be able to do some extra searching of my ex-husband's current address. About 3 days passed and she called me to say she had his current address and that she would try to serve him the next day. My ex husband was not home at that time but the person that answered the door confirmed that my ex did in fact live at this address. The very next day my ex was served. Denise kept me informed throughout the process. When I got her call that she got the job done I shouted out with joy! (I was in a shopping center parking lot).Finally I have hope to have a great chance of winning my case with Denise's help. It's been a long 19 year process and I can now see the light at the end of the tunnel. I HIGHLY RECOMMEND DENISE for your process serving needs! Thank you Denise! You rock it!
  • John A H. Jun 8, 2016
    As the owner of a rental house in Riverside, CA it seems that the odds are stacked against me. If, as in my case, a tenant decides to violate the terms of the lease, not pay the rent, refuse to vacate at the end of the term stated on the lease and leave the house damaged and filthy one’s only recourse is to sue. To a person not familiar with the system the process can seem opaque and unfriendly. The plaintiff must have the defendant served which can be a daunting task if the defendant is, as in my case, elusive and not inclined to be served. I called all of the local agencies purporting to providing this service but the responses ranged from discouraging to disinterest and all were expensive while offering little hope of success. When at last I spoke to Denise I realized that, at last, there was someone who was on my side. Denise assured me that she had not failed yet and I can attest to the fact that she did not fail me. My guess is that this was not her easiest case but her fee was very reasonable and she kept me informed throughout the process. I can sincerely and confidently recommend LP Solutions to anyone who needs to have a defendant served.
  • Nicole F. May 10, 2016
    Process Serving
    Verified Review
  • Eva O. Apr 9, 2016
    Private Investigation
    Verified Review
    A few years ago, I invested in a rental property with another investor and the business partnership has now required me to file a complaint lawsuit against him. Unfortunately, the investor is essentially hiding in order to avoid being served. Denise was able to locate the the investor by doing an extensive background search and learning about his other business's. He was finally served. JOB WELL DONE! I would highly recommend LP Solutions.
  • Jonathan H. Feb 15, 2016
    Process Serving
    Verified Review
    Even though the person we needed served was a difficult person in the past, Denise was able to finish the job without a hitch. The level of expertise and guidance was reassuring, based on this experience, I would use her services again.
  • Richard E. Jan 19, 2016
    Process Serving
    Verified Review
    Denise was very professional, efficient, and timely while serving my paperwork. She explained to me everything that needed to be done and responded quickly. I would definitely recommend using Denise. RE
  • Lewis A. Jan 11, 2016
    Process Serving
    Verified Review
    Denise kept me informed, every step of the way.
  • Mitzie G. Jan 4, 2016
    Process Serving
    Verified Review
    Just gave her the papers and is made it happen. Thanks for making it happen.
  • Doty M. Jan 4, 2016
    Process Serving
    Verified Review
    Denise was the first to reply and so I went with her after asking a few questions. I had never served papers to anyone before, and she made the process very easy for me. She is very professional and very helpful. She even provided help with my situation. She can offer suggestions if you ask. So glad I went with Denise. I cant say anything about price, because I didn't shop around once I started talking to her, because I was just that comfortable.
  • Joslyn W. Dec 23, 2015
    Process Serving
    Verified Review
    They were great!! Very responsive, served the papers immediately and returned proof of service. I would definitely use them again!!!
  • Alfonso C. Dec 21, 2015
    Process Serving
    Verified Review
  • Sheldon R. Dec 12, 2015
    Private Investigation
    Verified Review
  • David O. Dec 11, 2015
    Private Investigation
    Verified Review
    Denise is incredibly helpful, reliable, efficient and personable. She gets the job done well and fast for a fair price. I used Denise for both serving papers and investigation work.
  • Dirk S. Dec 10, 2015
    Private Investigation
    Verified Review
    LP Solutions made a complicated issue simple. Her professional knowledge and friendly approach made doing business a very positive experience. Highly recommend her service.
  • Rosemary S. Dec 1, 2015
    Private Investigation
    Verified Review
    Denise Saba St a no assisted me in finding my grandson after 17 years with limited information. She found him!!!!! She is awesome!!!!! I would hire her in a heartbeat!! I highly recommend her!
  • Catherine B. Nov 30, 2015
    Process Serving
    Verified Review
    Very professional.
  • Alex C. Oct 29, 2015
    Denise, went above and beyond to help me find and service paper work to a person that had no permanent address. She is compassionate and a total professional. I can't thank her enough for the work she did for me. Thanks again you are truly amazing
  • Louise R. Oct 20, 2015
    Private Investigation
    Verified Review
    I could not be happier with the out come or her service. I would recommend Denise to anyone who needs a private investagater. I would use her services again in a heartbeat.
  • Greg R. Sep 21, 2015
    Private Investigation
    Verified Review
    Back round check on relative.
  • Lulu P. Aug 22, 2015
    Process Serving
    Verified Review
  • Raquel R. Jul 31, 2015
    Private Investigation
    Verified Review
    I would recommend Denise to my family and friends!
  • Annabel D. Jul 19, 2015
    Private Investigation
    Verified Review
    Denise gets the work done!! I had filed an emergency restrainting order that had to be served ASAP. This individual was lying and evaded service for a total of 14 times!!! The Riverside and San Bernardino Sheriffs Department Couldn't get him served. Bosco Legal Services also failed at trying to served him. Actually, they didn't really care to try. I wish I would've found DENISE earlier. She only attempted ONCE and got him served!!! All she had to do was wait for the right time and the cat a mouse game ended!!! THANK YOU DENISE!! WITHOUT YOUR HELP I WOULDN'T HAVE GOT MY CASE HEARD!!! Thank you again :)
  • Daniel H. Jul 19, 2015
    Private Investigation
    Verified Review
    My decision to go LP Solutions was the right choice! Denise was very professional and very prompt from the get go. She helped me get the answers that I was looking for in less than 24 hours with the most accurate information that we needed. I will 100% use her services again and recommend her to anyone that is seeking these type of services.
  • Kristoffer D. Jun 14, 2015
    Process Serving
    Verified Review
  • Liem N. May 22, 2015
    Private Investigation
    Verified Review
    Denise not only did job hired to do. She gave me insights and advice on certain matters.
  • Gabriel F. May 8, 2015
    Denise is amazing at her job. She is very proffesional and efficient. Denise works very fast and never misses. Most important she goes the extra mile to help you out. I would recommend her to anyone.
  • Gustavo I. Mar 28, 2015
    Process Serving
    Verified Review
    I contacted LP Solutions to assist me with serving court documents. The experience was positive. Denise Savastano helped me, and she made the process easy. She communicated with me to gave me a status of the progress, and was able to serve the documents in a short time. My experiance with their service was excellent. Thank you for your help Denise.
  • Lance L. Feb 24, 2015
    Private Investigation
    Verified Review
    I needed to develop information concerning a debtor and locate him for service pertaining to a lawsuit. Denise provided comprehensive information pertaining to same. When he'd changed addresses during lawsuit she was able to immediately locate him for process service again. Highly recommended.
  • Pete A. Feb 17, 2015
    Private Investigation
    Verified Review
    Outstanding Private Investigator!!! Got everything I needed and kept me informed at all times. Denise had to locate people for interviews. District Attorney was unable to locate the witnesses and Denise was able to located the witnesses. I was kept informed by either a phone call or via e-mail. Denise is very personable and gets the Job done. I look forward to a continuing business relationship with her. Everything turned out great. Denise's investigative information allowed me to get a better deal for my client. THANK YOU, Denise
  • Brian L. Jan 26, 2015
    Quick, she communicated well and send back everything I needed right away. A painless transaction, Highly recommended professional!
  • Julia J. Oct 29, 2014
    I enjoyed working with Denise from the first time we spoke. She was very professional and got right to work getting me the information that I requested. Once I received it, she went over it with me and explained everything. She also gave me some options on how I could get more information should I choose to do so. I highly recommend her to anyone who needs a private investigator.
  • Chris N. Oct 11, 2014
    I would like to thank Denise for her thorough research on our problem. We now have a better picture of things that will impact employment. She was timely in her response, available to talk on the phone when we had specific questions, and her charge for the report was a fair amount. If we or our friends ever need the services of a PI, she will be at the top of the list.
  • Travis R. Jul 14, 2014
    Private Investigation
    Verified Review
    Denise was understanding and a real professional. You could tell that she isn't just out for your money. Once I selected her she was very prompt in returning my phone calls and had no problem finding and serving the defendant.
  • Margaret S. Jul 10, 2014
    Denise is amazing! Denise tracked down an eye witness involved in a wrongful conviction case to secure some information.. I would love to go into detail about the specifics of what she has done, in addition to the above. Unfortunately I cannot share too much here, due to the nature of the case. However, what I will say is that the results were outstanding. She is very responsive, communicative and caring. Her hard work and dedication hasn't gone unnoticed. I highly recommend her services. Denise, I am so grateful our paths crossed. Thank you so much for all you have done!
  • Rosemary L. Jun 10, 2014
    Private Investigation
    Verified Review
    I hired Denise for my daughter's child custody case, She was compassionate. I could call her anytime to ask her questions or if I was not sure if something. With her help everything turned out well. She gave my daughter's lawyer information that helped the case.We are so happy the way things are going right now . I highly recommend Denise for any child custody case. She is also affordable. Thank you Denise 🌹
  • Aimee F. Apr 30, 2014
    Process Serving
    Verified Review
    Denise was fantastic to work with! I can't say enough about how professional yet down to earth she is to do business with. I highly recommend her services.
  • Michelle E. Mar 2, 2014
    Process Serving
    Verified Review
    I found LP Solutions through thumbtack and was looking for a process server. It only took a couple days from my initial contact with Denise through the time service was completed. She was fast, efficient and professional. I would highly recommend LP Solutions.
  • Angela B. Feb 5, 2014
    Process Serving
    Verified Review
    I couldn't have asked for a more professional, hard working, caring process server. I hope to never need one again, but if I do Denise will be the absolute first person I call. I will be recommending her to all my friends too.
  • Harold D. Jan 15, 2014
    Process Serving
    Verified Review
    I contacted LP Solutions after they responded to my inquiry for a process server in the Riverside area on thumbtack. Denise responded quickly, was professional and addressed all my concerns since there was a short window to serve the defendant. She assured me everything would be okay. I sent all the necessary paperwork to Denise and later that evening I received an email with the Proof of Service attached!I I was impressed, that she always answered her phone, she was reassuring and most importantly got the job done which such short notice, I would definitely recommend LP Solutions.
  • Leonard M. Dec 29, 2013
    Process Serving
    Verified Review
    I use Denise to serve some papers for me, she was fast and very professional. I recommend her service.
  • Marcie R. Dec 21, 2013
    Private Investigation
    Verified Review
    I had such a great experience working with Denise that I would definitely use her again and recommend her to anyone! She was professional and quick at accomplishing what I asked her to do. Her pricing was fair and her work was excellent!!
  • Glenn L. Dec 19, 2013
    Process Serving
    Verified Review
    Denise was professional and knowledgeable. The service needed to be done the next day, and it was rainy. But Denise performed the service and emailed me proof. Thank you for making it easy.
  • Cyndie Y. Dec 19, 2013
    Process Serving
    Verified Review
    Denise was the first processor to contact me back. She was very knowledgeable when dealing with the forms I was preparing to serve. She served the paperwork quickly and to her credit had to deal with some unpleasantness with grace and easy. If I should ever need to serve paperwork ever again (hopefully not) I know who I will call. Thank you Denise!!!!
  • Omar D. Nov 19, 2013
    Process Serving
    Verified Review
  • Jeanne C. Nov 1, 2013
    Process Serving
    Verified Review
    I hired Denise as a Process Server. She was affordable, super quick and efficient and friendly. I will hire her again!
  • Timothy A. Oct 15, 2013
    Process Serving
    Verified Review
    Denise was very professional, she served a court paper for me over the weekend at a reasonable price. she was given a very short notice but she got the job done.I will recommend her service to friends and family she is outstanding.
  • Donna M. Oct 7, 2013
    Process Serving
    Verified Review
    I highly recommend Denise Savastano for PI services. Denise is professional, personable, reliable, efficient, and supportive in stressful situations. She provided investigative information immediately and fairly. I would definitely work with her again in the future.

Q&A

What types of customers have you worked with?
Divorce, Child Custody, Child and Spousal Support, Infidelity, and Missing person Cases. Other services available. Thirty years in the business. P.I. license # 25974
Describe a recent project you are fond of. How long did it take?
Testimonial for missing person case: I am writing this as a thank you from the bottom of my heart. Words almost seem ridiculously inadequate. In our darkest hour, in the middle of a nightmare no family should ever face, when our young son, who was still in middle school, disappeared, and we had no where to turn for help, we were immeasurably blessed to find CFSI. After searching in vain for our son virtually alone without much police support at all, we were referred to your organization. Our son had been missing at this point going on 3 months and we were heartbroken and desperate. Immediately after contacting CFSI, the team at CFSI sprung into action. They assembled a team led by the fantastic beyond compare Denise Savastano, with the wonderful Lynn Walmuth from the Nomad division, together assisting, and began at once to search for our son. Honestly, from the very first night on we could see how truly dedicated and tenacious they were. I felt immediate hope and relief that we were not alone, and that our son could be found (we were struggling to stay hopeful as the grim weeks turned to months). Denise quickly assembled a team with the core field investigators, the most incredible people - private investigators Jeff Kaplan and Sandy Woodall-Jacobson, along with Denise, worked night and day, and on some weeks following leads around the clock, literally for days turning into nights, losing sleep, yet searching into the wee hours of the morning, to find our son and bring him home. I spoke to Denise every single day of this investigation. She functioned as team captain, counselor, shoulder to cry on, and consummate professional investigator. Everyone on the team was unbelievably kind, and dedicated to bringing our son home. Just as we were nearing 5 months with our son still gone, CFSI found him (he was alive and ok) and we were able to bring him home. Now I must say, I am not sure without CFSI if we would have been able to locate him, and I cannot bear to imagine what could have happened to him, especially if much more time had passed. If we had traveled the United States, and then hired the best team available, I do not believe we would have had a better team at the ready to locate our son. The fact that CFSI and Nomad do all this as volunteers is astounding. Our family was truly blessed beyond compare to be so fortunate to have them help us in navigating the worst nightmare any of us can imagine. Thank you from the very bottom of my heart. I will always be thankful to CFSI and Nomad. With greatest appreciation, Asya Adana and the entire Adana Family
What advice would you give a customer looking to hire a provider in your area of work?
Check the license of the Private Investigator that you wish to hire at the following link. http://www.bsis.ca.gov/online_services/verify_license.shtml