FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I work on Thumbtack outside of my full time job so my goals here are to get people the jobs that they want! not to rip people off from their hard earned money for Resume and Interview Prep. I am a firm believer that customer satisfaction and timely responses are extremely important in this business and I make them my top priority. I can offer discounts for grouping services together. IE interview prep, resume building, cover letters, LinkedIn building etc...
- What is your typical process for working with a new customer?
I like to have a quick touch base either through a questionnaire or a phone call, whichever the customer prefers! After that I get to work. 1-2 days depending on the size of the project I will start to send drafts over to ensure the customer gets to get their own flair on the project!
- What education and/or training do you have that relates to your work?
I have been in a role of screening executives for the last 5 years who average well over $60,000 salaries! I know what people are looking for in terms of hiring and also in terms of interviewing.