Metamorphosis IT Solutions
Metamorphosis IT Solutions

Metamorphosis IT Solutions

Offers remote services
Offers remote services
$50/hour
estimated cost


Zip code
Topic areas

Online now

Introduction: Metamorphosis IT Solutions is an IT services company dedicated to bringing the best practices and tools of enterprise IT to home and small business users.
Overview

Hired 8 times

Serves Rohnert Park, CA

Background checked

3 employees

6 years in business

Payment methods

Cash, Check, Credit card, Google Pay

Social media

Facebook

Featured Projects

1 photo

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

5.0

4 reviews

5
100%
4
0%
3
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2
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1
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pro avatar
Erick M.
Nov 9, 2021
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Hired on Thumbtack

Hired on Thumbtack

Very friendly and helpful. Though they we’re not able to help me with the service I was looking for, they went out of their way to find someone who could.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services
pro avatar
Andrea B.
Apr 9, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Thank you for setting up my monitors, great job!

Details: PC • Laptop • Computer not turning on • My home, venue, etc.

Computer Repair
pro avatar
Donna R.
Jan 17, 2019
Eric is easy to work with and understands computers from the inside out!
pro avatar
Jo A.
Jun 22, 2020
·

Hired on Thumbtack

Hired on Thumbtack

good

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
Credentials
Background Check

Eric Ribner

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Metamorphosis IT Solutions does not give pricing for anything other than assessment of repair needs. We will never give you a price for something until we have some sense of what the issue is - which we can only get by examining the equipment in question. If you opt not to have us perform any services beyond diagnostics, you'll only be charged for the diagnostic fee ($75). If you have us repair the problem, that fee is waived and you'll just pay us for our work.

  • What is your typical process for working with a new customer?

    Our preferred method of dealing with customers technology needs is an assessment: what they have, what they wish they had, what they actually need. We use both diagnostic software tools and questionnaires to determine our recommendations, and we can provide a detailed written report of our findings if desired.

  • What education and/or training do you have that relates to your work?

    Metamorphosis IT Solutions only utilizes trained, certified technicians. While industry certifications don't prove competence, they can be considered a sort of minimal entry cost for doing tech work; a "you must be this tall to ride". We support both vendor-specific (like Microsoft certifications) and vendor-neutral (like the Computer Trade Industry Association) credentialing for our technicians. Our current tech staff holds: Microsoft Certified Systems Engineer (MCSE) CompTIA A Plus CompTIA Network Plus CompTIA Server Plus CompTIA Security Plus CompTIA Linux Plus Linux Professional Institute LPIC-1

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